SERENA HOTELS - Lake Kivu

We invite you to complete the following information in order for our agents to prepare your tailor-made itinerary, based on the places, locations and centres of interest you will select. Required fields are noted with *

Many of our hotels and safari lodges fill up 6-12 months in advance, so we suggest you reserve your room well in advance. Once you have completed all of the information on this page, a reservation confirmation will be sent to the email address provided within 24 hours.

RESERVATION FORM

First name

Last name

Telephone

Fax

E-mail address

Country

Arrival date
(Day/Month/Year)

Select a date

Number of nights

Number of bedrooms

Additional booking

I would like to book another Serena Hotel

Special requirements or comments

THE SERENA HOTELS USE OF VISITOR DATA

We will use User Data we collect from you only in accordance with the following guidelines:

(i) To provide the services featured on the Site to you

We will use User Data to provide and improve any service you may use through the Site, to notify you of any changes to our services or our conditions of use.

(ii) To send you information about our other products & services

From time to time, we, or third parties acting on our behalf, may wish to send you information about other products and services which we offer and we believe you may be interested in and we may use User Data for this purpose. If you decide now, or at any later time, that you do not wish to receive this information, please inform us by e-mail at DataProtection@SerenaHotels.com.

(iii) To include in aggregated statistics

We may provide aggregated statistics about our users, sales patterns and related usage information, to reputable third parties, but these statistics will not enable any such third party to identify individuals or individual businesses.

(iv) Sharing information within our group of companies

We may make User Data available to other members of our group of companies, either for the purpose of providing services to you, or to enable them to provide you with information about products or services which they believe would be of interest to you.

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