Serena Hotels- Realizing tourism potential in an environmentally sensitive manner.
The Serena selection of resorts, safari lodges and hotels spans some of the most evocative, exotic and enchanting destinations in the world.
The Serena Group comprises a collection of 32 luxury resorts, safari lodges and hotels, which are located in East Africa (Kenya, Tanzania, Rwanda, Uganda and Mozambique) and Southern Asia (Pakistan, Afghanistan and Tajikistan).
The Serena service profile guarantees unprecedented luxury, extensive amenities and unrivalled warmth of personal attention.
We pride ourselves on the calibre of our service: but then we're very fortunate in our staff. We employ only the best; and not only do we ensure that they benefit from extensive training, health and community support, but we also believe in encouraging their full participation in both our present and our future.
We believe our guests deserve the best - and this extends from the vibrancy of our cuisine, to our choice of wines. We also believe in delivering optimum style of surroundings, uncompromising standards of comfort, extensive global connectivity and efficient business support.
All our Serena properties are styled so as to compliment the landscape, nurture the environment and celebrate the rich tapestry of local culture.
Treasuring our heritage
Tourism is about people, and we believe in introducing our visitors to the real character of their hosts. Both East Africa and southern Asia offer unusually complex and colourful ethic tapestries, featuring a charismatic mix of peoples ranging from the scarlet-cloaked Maasai, to the vibrant Baluch people of southeast Pakistan. This heritage is, however, fragile; and in order that it may be both preserved and nurtured for the future, we believe that the benefits of tourism must be shared with the local community.