AWARDS 2011- 2012
Serena Hotels was last year’s winner of the coveted “Best Hospitality, Travel and Tourism in Africa” Award. The exclusive African Business Awards was held on 7 June 2012, at Grosvenor House in London.
Now in its fifth year, the African Business Awards is the key annual event for the African Business World and is much sort after by Africa's leading companies and entrepreneurs. Organized by African Business Magazine (ABM), and the Commonwealth Business Council (CBC), the African Business Awards has become a platform to celebrate excellence and best practices in African business and recognizes those who have driven Africa's rapidly transforming economy- under which Serena Hotels was seen to have undoubtedly contributed.
Polana Serena Hotel
Awarded Business Initiative Direction, Geneva 2012 Gold category of International Prize Award for Star Quality
Nairobi Serena Hotel
Awarded SGS Certification by the World’s leading inspection, verification, testing and Certification Company after monitoring its hygiene standards.
Kigali Serena Hotel
Kigali Serena Hotel was the winner of the prestigious World Travel Awards 2012-2013 as Rwanda’s Leading Hotel. Now in its 19th year, the announcement was made on 20th September from London via the World Travel Awards website, after voting by tour operators and travel agents worldwide.
Kigali Serena Hotel was recognized by International Hotel Awards 2011- 2012 as Rwanda’s Leading Hotel, done in association with Bloomberg Television. The International Hotel Awards listed Kigali Serena Hotel as one of the World’s Best Hotels in 2011- 2012.
Awarded RDB Investor of the Year Awards, in the hotel and hospitality category on behalf of Serena Hotels for the planned investment in Rwanda- Kinigi Northern Province
Kampala Serena Hotel
Kampala Serena Hotel is this years’ winner of the prestigious World Travel Awards 2012-2013 as Kampala’s Leading Hotel. Now in its 19th year, the announcement was made on 20th September from London via the World Travel Awards website, after voting by tour operators and travel agents worldwide.
World Travel Awards 2012- 2013 Nominees
Serena Hotels received eleven nominations for various properties for the 19th Annual World Travel Awards. The nominees were voted by travel agents worldwide, and below is the breakdown:
- Africa’s Leading City Hotel- Dar es Salaam Serena Hotel
- Africa’s Leading Green Hotel- Nairobi Serena Hotel
- Africa’s Leading Hotel Brand- Serena Hotels
- Africa’s Leading Luxury Lodge- Serengeti Serena Safari Lodge
- Kenya’s Leading Hotel- Nairobi Serena Hotel
- Kenya’s Leading Safari Lodge- Amboseli Serena and Serena Mountain Lodge (two units)
- Mozambique’s Leading Hotel- Polana Serena Hotel
- Tanzania’s Leading Hotel- Dar es Salaam Serena Hotel
- Zanzibar’s Leading Resort- Zanzibar Serena Inn
- Pakistan’s Leading Hotel- Islamabad Serena Hotel
At the RDB Yearly Performance Awards, TPS (R) was awarded the following:
- Overall Winner in the Hospitality category
- Runners up in the Best Investor of the Year
- 2nd place in the Best Customer service category
APHIA11 coast project -Wellness Champions Awards
- Serena Beach Hotel Received Gold award
Tanzania Society of Travel Agents (TASOTA) Awards
Zanzibar Serena Inn was awarded the TASOTA Award for the Best Tourist Hotel/ Hotel Chain on the Safari Circuit.
Kenya Tourism Awards 2011
Serena Hotels won the award for the Best Levy Payer in the Accommodation Category.
Magazine - Wine Spectator
The Wine List from Delagoa Restaurant at the Polana Serena Hotel was granted the “Award of Excellence” by the magazine Wine Spectator, for having one of the most outstanding restaurant wine lists in the world.
World’s Best Awards, 2011
Kirawira Luxury Tented Camp was named on Travel +Leisure August 2011 exclusive, Worlds Best Awards 2011 for excellent accommodation facilities.
World Travel Awards 2011
Amboseli Serena Safari Lodge is this years’ winner of the prestigious World Travel Awards- 2011 Kenya’s Leading Safari Lodge Category that was announced on 16th September 2011 in Sharm El- Sheikh, Egypt during the 18th Annual World Travel Awards.
World Travel Awards 2011
Ngorongoro Serena Safari Lodge is this years’ winner of the prestigious World Travel Awards- 2011 Kenya’s Leading Safari Lodge Category that was announced on 16th September 2011 in Sharm El- Sheikh, Egypt during the 18th Annual World Travel Awards.
Read more from our blog: The Serena Experience