SPECIAL OFFERS
Special rates are available for East African Residents.
Please contact the Serena Sales Centre.
Tel: +254 20 2842333
E-mail: Send an e-mail

Holiday Surcharge
Christmas Surcharge: US$ 40 per person per night on 24, 25, 26, 31 December
and 1 January
Easter Surcharge: US$ 35 per person per night

Child policy
Child under 2 years sharing a room with 1-2 adults is accommodated on a complimentary basis, Child 2 to 12 years of age sharing a room with 2 adults is charged 50% of the per person adult rate. If own room is required 75% of the adult rate is charges. Young adult 13 to 17 years of age is charged 75% of the per person adult rate whether sharing or on their own.

General terms and conditions
Rates are based on Full Board basis.

All rates quoted are on a per room basis unless otherwise stated, and are inclusive of the relevant taxes, levies and service charge. These rates are subject to change without prior notice though rates quoted for confirmed bookings will be honored. During high season period a non refundable deposit equivalent to the cost of the first night's accommodation will be required to secure your booking.

Where rates are affected by changes in Government taxes, we reserve the right to pass on such increases. No credit can be given for meals not taken for pre-booked accommodation plans which include meals.All rates quoted are on a per room basis unless otherwise stated, and are inclusive of the relevant taxes, levies and service charge. These rates are subject to change without prior notice though rates quoted for confirmed bookings will be honored. During high season period a non refundable deposit equivalent to the cost of the first night's accommodation will be required to secure your booking. Where rates are affected by changes in Government taxes, we reserve the right to pass on such increases. No credit can be given for meals not taken for pre-booked accommodation plans which include meals. We regret that we cannot accept either personal cheques unless cleared in advance of arrival. We are pleased to accept to accept the following cards: Visa, Access/ Master Card, American Express, JCB, Senator, Diners International as well as well as proprietary travelers cheques.

We regret that we cannot accept either personal cheques unless cleared in advance of arrival. We are pleased to accept to accept the following cards: Visa, Access/Master Card, American Express, JCB, Senator, Diners International as well as well as proprietary travelers cheques.