Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu, the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with the nearby Virunga Volcanoes providing a spectacular backdrop on one side and a panoramic views of the lake on the other.

Check in facilities
- 24 hr front desk
- Express check out
- Pre-registration
- Concierge
- Ample parking

Dining and bar activities
- Kivu Sands Restaurant (all day)
- The Lake View Bar and Terrace

Business services
Secretarial services

Conference room facilities
- 3 conference rooms
- 1 board room

Activities Health/Sport
- Fully equipped gym
- Swimming Pool
- Two tennis courts

Special features
- News Stand
- Concierge service
- Porter Service
- Car Park
- Duty Manager 24 hrs

Places of interest
- Gorilla Tracking
- Mountain Trekking
- Hot springs
- Braliwa Breweru Tour
- Chimp and Gorilla sanctuary
- Boat trips to Lake Kivu