Kigali Serena Hotel Guest Reviews

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Very friendily and professional

The gentleman names "Emmanuel K" who delivered my room service was very friendly and professional, as was "Jackson" in the men's locker room who went out of his way to serve juice, provide a fresh towel, and just looking out for the welfare of the guest. 

- David Knopp,

A vibrant comfortable, clean, safe and modern oasis of Kigali

A vibrant comfortable, clean, safe a modern oasis of Kigali. The rooms are specious with comfortable beds. Loved the buffet breakfast with all fresh fruits, juices, pastries, and rich Rwandan coffee. Its an easy and relaxed place to stay

- Wayzatta, Minesota

Safest and nicest hotel in Kigali

Safest and nicest hotel in Kigali. We stayed about three weeks and hoping to stay again. Staffs are incredibly helpful going out their way to answer all our needs. The beds and linen are so clean and comfortable, divine birth. The buffet breakfast fresh and wonderful feast

- Gingergirls, USA

Perfect business hotel in kigali

I stayed in the hotel on my business trip. They provide a complementary wireless internet connection which is very good for business traveler. A business centre provides administration service and business facilities, Gymnasium and swimming are available

- Pranoma, Dar es salaam

Excellent service

Excellent quality good service, Web access speed has improved the coverage. Perfect clean rooms, Go ahead this way. One of the hotels in Africa

- Mr. Petroczi,,

beautifully managed

Thank you, hotel is beautifully managed and you have created a warm and hospitable environment for both business and pleasure

- Sally K., WHO

Birthday Surprise

I was staying at the hotel during my birthday on Oct, 5th 2009 and through that the evening would pass uneventfully, alerted by one of your guest relations personnel, David. Surprisingly. There was a cake, candle and few people to celebrate what otherwise would have been a lone and un-momentous holiday. My sincere appreciation for this extra-ordinary service which went beyond a business relation

- Mr. Jett’s, USA
Kigali Serena Hotel Guest Reviews

Kigali Serena Hotel Guest Reviews

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Our Location

Kigali, Rwanda

GPS Coordinates: 
Latitude:  -1.95611, Longitude:  30.06250
Tel: +250 788 184500, +250 252 597100

Fax: +250 252 597101

Call: +254 732 123 333