Best Christmas ever
This place is beautiful. The staff are kind. The rooms are excellent,the internet is good and the food.. Wow.. Especially the breakfast.. I've been here twice and I always want to stay. Best hotel for me in Kampala.
Nice relaxing place to stay on the busy Entebbe to Kampala route
Feels as if you have entered a Tuscan villa when you arrive. Great views, nice terraces, large rooms with balconies. Enjoyed the walk down to the new golf club and around their tracks. Very nice swimming pool at the hotel with a bar. No sign of mosquitos when we were there.
Lake Victoria Serena Resort
This is a luxury resort with peace and tranquility accompanied by high quality rooms and service. We stayed for five days and enjoyed every moment. The food was of a higher quality than some other reputable hotels, a buffet service along with the a la carte menu offering a choice to guests. The room was of a high standard and spotlessly clean. My partner enjoyed the spa treatments and I had a game of golf on the 9 hole course which is maintained to a high standard. The staff were all very efficient and friendly. We'll return again!
5 Star Excellence, Wonderful Warm People
4 nights here dropping jet lag after flight from US to prepare for trekking adventure with Abercrombie $ Kent. Serena Lodge property is oasis of plants and flowers. Each building has four rooms, each room facing Lake with terrace for al fresco dining. The people are warm and helpful. Room is excellent, nice bed and linens, nice bathroom and shower, spacious. Food in Citadel restaurant is superb. Evening buffet is top of the line. All breads made on site with fantastic grains--don't miss the brown croissants. Nile perch fresh from Lake Victoria was fantastic. Room 153 was perfect.
Beautiful grounds and nice staff
Just left here and enjoyed it. Grounds are beautiful and serene. Room was a nice size with a decent bathroom. Basically one main restaurant that had good meat, chicken and fish. Pool was very nice as well. Very quite place that is ideal for couples and families-tool about one hour to get here from Kampala, but was not during rush hour. Staff was very nice as well.
Probably Serena's Best Property
So I was here briefly to teambuild for Medical Access a not for profit organization that was having a conference.
The place has such a fantastic design , great service and good food. Feels like its still under construction but I think it would be great for couples to hang out. Didn't inquire for kids activities but I think I can re kindle love here.
Murram road, gets you to the hotel off Entebbe rd with quite high bumps.
I recommend it
a truly magnificent stay.
What a wonderful experience to have stayed at the lake Victoria Serena Resort – it has been a truly magnificent stay. Very friendly, efficient and professional staff in the way they interacted with us. All the staff I had contact with were very helpful and neatly presented. All the staff are a credit to your hotel and to Uganda.