Force to be reckoned with
I was a guest at the Polana Serena Hotel for a week, covering a business event and I warmly recommend the hotel as one of the best five star hotels in Mozambique! Aside of the amazing venue of the hotel and its facilities, the service was impeccable! There was always someone next to me to make sure that my stay is as enjoyable as possible. The kindness and positive energy of the staff just raised the bar even higher...I am grateful to have met such wonderful people that were there for me every step of the way and I am thankful for the special attention and treatment I got during my stay at the Polana Serena Hotel. I felt like a royalty!
This hotel set an example of how a five star hotel should treat their guests and I have no doubt that their services are a force to be reckoned with in Mozambique.
I had a wonderful stay at Polana Serena Hotel. I came there on business but have vowed to come back to Polana Serena Hotel with my wife and possibly family as well. I enjoyed each and every moment of my stay there and will definitely recommend to my friends, family and colleagues to seriously consider visiting the hotel and experience the comfort and ambience of the hotel together with the hospitality of the staff. I was a great pleasure for me to stay at Polana Serena Hotel.
looking forward to the new Polana
I look forward to the new Polana, once it is renovated and re-opened. I have, by the way, always come back to your hotel. It is a landmark, and your people do their best”.
home away from home
This is home away from home. The staff is really the hotel assets from Milva to Luis, Saul are the greatest employees.
Management staff very attentive when I was suddenly ill…fortunately I am recovered.
Brilliant stay. Will definitely come back.
Reception was very friendly and helpful.
Favourite Hotel in Maputo
I always return to the Polana.
A wonderful hotel.
A wonderful hotel.
Thank you for the wonderful service. Looking forward to coming back.