Networking with our worldwide web of agents
A mutually beneficial relationship
The Serena Group values its relationship with the global travel agent community very highly. We appreciate all the work and enthusiasm that agents all over the world put into promoting our hotels, and we are committed to ensuring that not only does this yield optimum commission payments for them, but also that their clients enjoy travel experiences that exceed their expectations.
Ethics and professionalism
As those who work with us are aware, the Serena Group abides by a strict code of ethical standards and professional procedures when interfacing with our agents. We have also made every effort to ensure that our on-line booking system is fast and efficient to use. As part of this effort, we are pleased to offer a list of GDS codes, which will make bookings both faster to effect and more efficient to log.
