Immaculately clean hotel, all the modern amenities, comfortable rooms and good food. That sums up the Kigali Serena really. The staff are really great, all very friendly and polite and always on hand to assist with any queries. The gentleman at the reception who checked us in stood out in particular,…
Saffer, South AfricaSafferSouth Africa14 September, 2017
Lovely, lovely hotel
The Serena hotels are always a pleasure to stay in. Friendly staff, good service, good food, the hotels are beautiful... I could go on and on. The breakfast buffet always overwhelms me - so much to choose from and everything is so tasty!
wamuyu, KenyawamuyuKenya14 September, 2017
Great place to stay on first night in Rwanda
I didn't know what to expect in either Kigali or Rwanda generally. So it was a very pleasant surprise once you get the inevitable, but necessary security in Africa these days to be greeted with a lovely large room with a welcoming bowl of fruit and a bottle full of biscuits. The breakfast was good and…
Gesmi, AustraliaGesmiAustralia13 September, 2017
Superior property..don't stay anywhere else!
I have traveled to Kigali many times over the last 10 years. Each time I stay here. My last stay was over 5 years ago...and by far, this was the best. The staff are exceptional...you can't beat the breakfast buffet and the serenity of the Serena is such a lovely respite from the hustle and bustle of…