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Plan a perfect getaway and create memories with Miles&Smiles at Serena Hotels

Embark on an unforgettable stay at any Serena Hotel and earn Miles on every aspect of your experience

Enjoy a delightful stay at any Serena Hotel and earn Double Miles on rooms, laundry, Maisha spa & Health club, and delectable food & beverages

Terms & Conditions:

  • Offer valid at all Serena Hotels across Asia and Africa.
  • Miles & Smiles members: Request Miles, present your membership card at check-in, and pay an eligible rate for your stay.
  • Eligible hotel services: Restaurants, spa, laundry, and rooms.
  • Double Miles offer valid for stays with Serena Hotels till 30 September 2024.
  • Not valid in conjunction with any other program or offer.



Welcome new addition and the Goto place in Goma

Excellent hotel by Lake Kivu. Has a great outdoor sitting area served by the restaurant. Reasonably priced restaurant but with limited menu. Courteous staff, although service can be at an easy pace. The swimming pool is a wonderful place to lounge around. Actual artworks are displayed in the lobby/reception area with price tags and are available for sale

Sherry Bhatti, Jinja, Uganda Sherry Bhatti Jinja, Uganda 18 May, 2022

I enjoyed my stay at the Serena GOMA Hotel. The hotel is exceptionally clean and the staff is professional and very friendly. I encourage anyone who is travelling to GOMA to really consider staying at this beautiful hotel. I will definitely return on my next trip.

Raemonde Bezenar

Raemonde Bezenar, Edmonton, Canada Raemonde Bezenar Edmonton, Canada 18 Oct, 2022