Your privacy is important to us, and we are committed to protecting your personal data.
This policy shows you how we use your personal data when you interact with us, when we welcome you as our guest and when you visit our website.
If you have any questions, please see how to contact us about privacy below.
How we collect your data?
We collect and receive data in different ways. Here is an explanation of how we do it.
When you are a guest at any of our hotels you may give us data in person when you:
You may give us data when you interact with us remotely via this website, by post, phone or email, or through chat or social media when you:
We may get some data automatically when you interact with us, via this website:
The personal data we may collect from you
Some of the data collected, as explained above, may be personal data. Below shows the type of personal data we collect that depends on how you interact with us.
Kindly note, if you choose not to share certain personal data with us, we might not be able to provide the products and services you have asked for.
Information collection in relation to children
We collect a variety of personal data about our guests and visitors to our various properties and to the website. As our website is not intended for children, we do not knowingly collect data relating to children.
If you are under 16 and would like to use our website, please ask a parent or guardian for assistance.
How we use your personal information
We will use your personal information in the following circumstances:
Sharing your personal data
We may share personal data with the following third parties:
We may also share aggregated demographic and statistical information in the course of our business with certain third parties. This sharing does not include any personal information that can identify any individual person.
How we protect the security of your personal data
We want to keep your personal data safe and we have put in place appropriate security measures to ensure its confidentiality, integrity and availability. We also make sure that only authorised people are able to access your data, including employees, agents and other third parties. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Unfortunately, data transmission over the Internet cannot be guaranteed to be totally secure. Although we will do our best to protect your personal data, we cannot completely guarantee the security of your data transmitted to our site.
How long we keep your personal data
We will only keep your personal data for as long as we need to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.
In some circumstances we may remove your identity from your personal data (so that it can no longer be associated with you) for statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your Legal Rights
Under certain circumstances, you have rights to your personal data. These are:
You have a right of access to your data by sending a written request to the address at the bottom of this policy.
Links to third party sites
Our site may offer links to other websites. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
We reserve the right to change, modify or amend this policy at any time. However, if there are changes made to the policy what is here is the latest one.
Questions and Problems