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Prestige Cityscape

Discount Delights, Rewarding Returns!

Embark on a journey of unforgettable moments with our Prestige Loyalty Card, where each swipe opens the door to crafting cherished memories and extraordinary adventures.

Tiered Discounts:

Classic Membership: 10% off

Gold Membership: 12.5% off

Paltinum Membership: 15% off

In elevating your dining experience, every Gold and Platinum card holders can enjoy a 7.5% discount on all food and beverages.

Terms & Conditions:

1. Prestige Membership number to be provided during the booking process and upon check-in for verification. *If not a member, the applicable Best Available Rate for dates booked at the respective hotel, will apply.

2. Discounts applicable on every online accommodation booking done via the Serena website

3. Offer applicable for bookings done for our Serena Africa city hotels that include; Nairobi Serena Hotel, Kampala Serena Hotel, Kigali Serena Hotel, Dar es Salaam Serena Hotel & Goma Serena Hotel.

Earn, Redeem, Experience with Serena Prestige Club.


Welcome new addition and the Goto place in Goma

Excellent hotel by Lake Kivu. Has a great outdoor sitting area served by the restaurant. Reasonably priced restaurant but with limited menu. Courteous staff, although service can be at an easy pace. The swimming pool is a wonderful place to lounge around. Actual artworks are displayed in the lobby/reception area with price tags and are available for sale

Sherry Bhatti, Jinja, Uganda Sherry Bhatti Jinja, Uganda 18 May, 2022

I enjoyed my stay at the Serena GOMA Hotel. The hotel is exceptionally clean and the staff is professional and very friendly. I encourage anyone who is travelling to GOMA to really consider staying at this beautiful hotel. I will definitely return on my next trip.

Raemonde Bezenar

Raemonde Bezenar, Edmonton, Canada Raemonde Bezenar Edmonton, Canada 18 Oct, 2022