Your loyalty, truly rewarded.
The Prestige Club is Serena Hotels’ exclusive loyalty programme, designed to enhance your experience every time you stay, dine, or unwind with us. With generous earning and redemption options and exceptional privileges, the programme now offers two distinct membership types to suit your requirements. As a member, you gain access to exclusive benefits across Serena Hotels in over 33 destinations across 8 countries, complemented by our signature personalized service. With enhanced discounts, a dedicated mobile app for effortless access to rewards, and a revised points structure designed to give you more value, the Prestige Club is designed to make every stay more memorable, rewarding, and seamless.
CLICK HERE TO DOWNLOAD MORE INFORMATION
|
Tier |
Qualification Criteria |
Retention Criteria |
|
Classic |
Entry tier |
Not Applicable |
|
Gold |
4,000 Prestige Points in 365 days |
2,000 Prestige Points in 365 days |
|
Platinum |
8,000 Prestige Points in 365 days |
4,000 Prestige Points in 365 days |
All members begin with Classic status and progress through Gold and Platinum by earning Prestige Points.
Advance reservations are required for room redemptions.
Redemption rooms are subject to availability.
Points are non-transferable and hold no cash value.
Points are valid for 3 years from accrual date.
