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Plan a perfect getaway and create memories with Turkish Miles & Smiles at Serena Hotels

Embark on an unforgettable stay at any Serena Hotel and earn Miles on every aspect of your experience

Enjoy a delightful stay at any Serena Hotel and earn Double Miles on rooms, laundry, Maisha spa & Health club, and delectable food & beverages

Terms & Conditions:

  • Offer valid at all Serena Hotels across Asia and Africa.
  • Miles & Smiles members: Request Miles, present your membership card at check-in, and pay an eligible rate for your stay.
  • Eligible hotel services: Restaurants, spa, laundry, and rooms.
  • Double Miles offer valid for stays with Serena Hotels till 30 September 2024.
  • Not valid in conjunction with any other program or offer.



Beautiful first stop on our Serena Hotel 7 day safari

We only stayed in the Arusha Serena Hotel one night before we moved on to begin our Tanzania safari with Serena Hotels. Happy Ngaile was my contact with the hotel to coordinate the Tanzania 7 day safari. She is based in Arusha and stopped by to say hi at Dinner. She was very easy to work with and we loved the whole trip! The Arusha Serena is on a beautiful property, worth spending some time exploring more than we did. Our guide and driver for our entire trip also is based in Arusha, Olais. He was a fantastic!. He has been doing safari drives for a long time, and was never stumped with a question. He also likes to take photos, so he had a great eye for perfect pictures along the way.

OBXBarb, Richmond, Virginia, USA OBXBarb Richmond, Virginia, USA 24 Feb, 2024

Perfect Tanzanian Welcome

This is a beautiful old coffee plantation estate turned into a hotel. The main building is the bar, reception, restaurant. The rooms are beautiful 'hut' dispersed around the property. We got there at midnight after traveling from Amsterdam and were surprised by a delicious hot meal! Our waiter, Zainab, cheerfully welcomed us to Arusha and Tanzania (karibu - welcome). All the meals were excellent, good selections of wine, all staff friendly and helpful. Grounds were beautiful with monkeys running around. One of the gardeners took us around to see their kitchen garden and 5 different kinds of bananas! Rooms beautifully appointed with mosquito netting, lots of hot water, beautiful view of the grounds. Wonderful place to recuperate from many plane rides.

B4834NY, Catherine D, Sherwood, Oregon, USA B4834NY Catherine D Sherwood, Oregon, USA 23 Feb, 2024

Serena Arusha

Small enclaves of hotel rooms with a lovely dining area on a manicured campus, and portions of the grounds tier down to a small valley. Green everywhere. Nice, comfortable front area for relaxation with a libation. Substantial rooms on cement floors and the beds were comfortable and roomy. Attentive staff, respectful and efficient. Food was first cabin. We were guided by a young man who introduced us to an Arusha market, a scene that demands a local with experience. His name is Bill Patrick, now our new pen-pal.

Bills806, San Francisco, Carlifornia, USA Bills806 San Francisco, Carlifornia, USA 24 Jan, 2024