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PERFECT GETAWAY TO CREATE MEMORIES

Plan a perfect getaway and create memories with Turkish Miles & Smiles at Serena Hotels

Embark on an unforgettable stay at any Serena Hotel and earn Miles on every aspect of your experience

Enjoy a delightful stay at any Serena Hotel and earn Double Miles on rooms, laundry, Maisha spa & Health club, and delectable food & beverages

Terms & Conditions:

  • Offer valid at all Serena Hotels across Asia and Africa.
  • Miles & Smiles members: Request Miles, present your membership card at check-in, and pay an eligible rate for your stay.
  • Eligible hotel services: Restaurants, spa, laundry, and rooms.
  • Double Miles offer valid for stays with Serena Hotels till 30 September 2024.
  • Not valid in conjunction with any other program or offer.

 

 

"Thoroughly enjoyed my short stay here. While they say it is a "tent" these are very spacious and luxurious accommodations. The grounds are nicely maintained and they arranged a hike / nature walk for me outside of the "wire" and provided the needed protection from the animals. The food was delicious and the staff caring and helpful. By all means stay here!"

Robert, Home, Boston MA, USA Robert Home Boston MA, USA 08 Nov, 2022

 

Absolutely stunning

Absolutely stunning place to stay. Amazing beautiful views with Lake Nakuru in front with Flamingos, Zebras and other wild birds and animals. The rooms are actual well design camps. So Big it’s unbelievable. Toilet, Shower and washing hand sinks are actually in separate rooms!! Very spacious, clean and comfortable bed. They put Mosquito nets at night. From the room you can walk straight out in the balcony and little forest in front, where you can see the lake and wild life.
Food was amazing. The Chef actually came to our table and took the list what we want to eat in the lunch and dinner. She actually cook very nice Indian food. My wife and Aunty went in for the cookery course in the afternoon with the chef. My daughter went for horse riding. We even went for swimming in the pool surrounded by nature! The staff were absolutely amazing and so welcoming. They would be at your service all the time. I have even used their message facility and it was amazing. Very good value for money.
We all really enjoyed the stay and would definitely go back there again. I recommend to stay there for at least 3 days and than go to Nakuru lake safari where you will be able to see lions and lots of Rhinos,Giraffes and various wild life.

Biren, Patel, Finedon, United Kingdom Biren Patel Finedon, United Kingdom 08 Oct, 2022

 

Fantastic experience at Lake Elmenteita Serena Camp

"We had a Wonderful experience at Lake Elmenteita Serena Camp. The property is beautiful. Just on the lake. Very peaceful. Excellent service. Big Bathrooms & rooms. Would like to thank the Head Chef Lea, she made us what we wanted & was exceptionally good & a very sweet Chef. Also our server Sam or Samuel too was excellent & always smiling & happy to greet us at the restaurant. Also the Housekeep staff & everyone were great."

Ashish, S, Mumbai, India Ashish S Mumbai, India 01 Oct, 2022

Wonderful Experience

The Camp Manager Elizabeth is very polite and helpful. She organised to get us swimming costumes outside the Camp.
I have now learnt how to swim courtesy of L. Elementaita Serena Camp swimming instructors, Gad and Brian. They were very helpful with the swimming instructions.
The food is good, freshly cooked and served in good portions.
Their rooms are spacious.
We were lucky to see Buffaloes and Zebras drinking water just outside the Camp's fence. There' also Impalas and Elands.

Salome, Waweru, Kenya Salome Waweru Kenya 21 Dec, 2022

Luxury glamping at its finest

Stayed at this lovely luxury tented camp for one night and didnt want to leave. the service was impeccable. The staff were attentive and professional. We run into one or 2 minor issues which were promptly and apologetically addressed. The tents themselves are amazing. So beautifully decorated with well appointed high quality furnishings. The bed was super comfortable, I almost didn't want to get up. They are large, the bathrooms are massive and clean with great Elemis products for use. It was lovely spending time at the pool and I had one of the best hot stone massages I have ever had! And I get a lot of massages. I still think about it often. The masseuse here is top of the line. We had breakfast down at the lake one morning and it was indescribably sublime.
The manage Elizabeth was attentive and professional.
I was tempted to take a star away for the food because it was very mediocre and not very exciting at all. I had maybe 1 thing that I enjoyed but it was very forgettable. However everything else made up for it so it gets to keep that 5th star. I will be back here again for sure. And next time I'll stay for a few days

kipepeopeo, Washington DC, USA kipepeopeo Washington DC, USA 14 Feb, 2023

Stunning Luxury Tents & Incredible Staff

The property and rooms at Lake Elmenteita are everything you could ever want and more in a luxury tent safari experience! The tents are absolutely stunning, spacious, comfortable and luxurious! The views are beautiful and proximity to Lake Nakuru is great! What really blew us away though was the staff! They truly go above and beyond to make your time there as special and memorable as possible! I would especially like to mention Ann, who was the lovely woman who took care of our tent. She was so friendly, kind and helpful with whatever we needed. I would also like to mention Dorothy. She planned our activities, bookings and just generally spent extra time and energy to make sure our stay and experiences were perfect! You also have to book a massage with Rose. It was definitely one of the best massages I have had in my entire life! I can’t mention everyone, but every single person there truly did everything they can to make you feel comfortable and happy! I would recommend this place to anyone!

Brooke C, Jersey City, New Jersey, USA Brooke C Jersey City, New Jersey, USA 24 Nov, 2022

Stunning Luxury Tents & Incredible Staff

The property and rooms at Lake Elmenteita are everything you could ever want and more in a luxury tent safari experience! The tents are absolutely stunning, spacious, comfortable and luxurious! The views are beautiful and proximity to Lake Nakuru is great! What really blew us away though was the staff! They truly go above and beyond to make your time there as special and memorable as possible! I would especially like to mention Ann, who was the lovely woman who took care of our tent. She was so friendly, kind and helpful with whatever we needed. I would also like to mention Dorothy. She planned our activities, bookings and just generally spent extra time and energy to make sure our stay and experiences were perfect! You also have to book a massage with Rose. It was definitely one of the best massages I have had in my entire life! I can’t mention everyone, but every single person there truly did everything they can to make you feel comfortable and happy! I would recommend this place to anyone

Brooke, C, Jersey City, United States of America Brooke C Jersey City, United States of America 14 Feb, 2023

A great weekend getaway with spectacular views and great hospitality

The camp provides spectacular views of the lake and sleeping warrior along with the thousands of flamingoes. The rooms are palatial, well maintained and the staff is super friendly.
You feel special from the time you arrive and what surprised me was that I had my car cleaned for my return trip which was a first for me.
The food is great and would highly recommend this property for weekend adventures.
Special tanks to Dorothy at the reception who made the booking process stress free and seamless.

Ashtuto, Ashtuto 30 Apr, 2023