Welcome to
Goma Serena Hotel
Your Five-Star Sanctuary on Lake Kivu
Set in the heart of Goma on the northern shores of Lake Kivu, Goma Serena Hotel is the city’s only five-star hotel. Perfectly located for business travellers, families and explorers visiting the Democratic Republic of Congo.
Surrounded by rainforest and rare wildlife, Goma offers a gateway to DRC’s untamed beauty. Inspired by this natural heritage, Goma Serena Hotel blends contemporary elegance with tropical charm. Enjoy stylish rooms, an Olympic-size pool, soothing spa treatments and international cuisine across three vibrant dining venues.
All 109 rooms feature panoramic Lake views and modern comfort. The hotel also offers flexible indoor and outdoor spaces for meetings, weddings and special events supported by expert planners.
Accommodation
5-Star Comfort with Pan-African Elegance
We offer 110 beautifully styled rooms, each with sweeping views of Lake Kivu. Designed with a Pan-African theme, our interiors blend authentic Congolese artefacts and African-inspired décor to reflect the region’s rich cultural heritage.
Whether visiting for business or leisure, each room offers modern amenities, thoughtful touches and warm personalised service, ensuring a restful and memorable stay in the heart of Goma.
King Deluxe Room
Our 35 sqm Deluxe Rooms offer guests breath-taking views of Lake Kivu, which can be enjoyed through the expansive windows or from the comfort of a private balcony. Each room features a King-sized bed, a private bathroom, and a Jacuzzi bathtub ,perfect for unwinding after a day in Goma.
Twin Deluxe Rooms
At 42 square metres, each Twin Deluxe Room features a Queen-sized bed, a cosy reading area, and a private bathroom with a Jacuzzi bathtub. Designed for comfort and space, these rooms can accommodate two adults and up to three children, with a rollaway bed available for the third child.
Superior Deluxe Rooms
At 45 square metres, our rooms feature a King-sized bed, a private bathroom with a Jacuzzi bathtub and an extended balcony overlooking the pool and Lake Kivu. Located on the 1st and 2nd floors, they offer added space and comfort for a relaxing stay.
Junior Suite
At 55 square metres, our Junior Suites feature private balconies with panoramic views of Lake Kivu. Each suite includes a King-sized bed, a Jacuzzi bathtub, and a separate living area ,ideal for both relaxation and productivity.
Executive Suite
Designed for business travellers and honeymooners alike, our 70 sqm Executive Suites offer privacy, comfort, and elegance. Each suite features a King-sized bed, a spacious living room, a kitchenette, and a dining area—perfect for hosting guests or informal meetings.
Diplomatic Suite
Located on the 1st floor, our Diplomatic Suites are tailored for diplomats and senior officials seeking privacy and comfort. These elegant, open-plan suites feature a King-sized bed, separate living room, bedroom, kitchenette, and a dining area ideal for hosting private meetings.
Presidential Suite
Perched on the 5th floor, the Presidential Suite is Goma Serena Hotel’s most exclusive accomodation, designed with refined elegance fit for royalty. It features a grand master bedroom with a King-sized bed, walk-in closet, expansive lounge, private boardroom, kitchenette, and dining area. The spacious bathroom includes a Jacuzzi bathtub and separate walk-in showers. For elevated service, 24-hour butler assistance is available to meet your every need.
Dining
Exclusive Lakeview Dining in Goma
Embark on a global culinary journey at Goma Serena Hotel, where vibrant flavours meet warm Congolese hospitality. Enjoy authentic local dishes and international favourites across three distinct venues.
Dine by the lake with themed menus at Lac Kivu Restaurant, savour à la carte dishes and cocktails at Kahuzi-Biega Bar, or unwind with light bites at the exclusive in-house Bambara Lounge.
Rumoka Restaurant
Appropriately named after Lake Kivu, Rumoka is an ultramodern all-day dining restaurant with panoramic views of Lake Kivu. On Sundays, our sumptuous Sunday Brunch has become a delightful local tradition embraced as bonding time with family and friends. Start your day with a breakfast featuring an in-house patisserie corner, a cold buffet and made-to-order egg dishes. The Themed Buffet Lunch is a good way to start your afternoon or enjoy your business lunch break. Dinner is themed nightly whilst offering a la carte options and special Table D’hôte menus.
Kahuzi–Biega Bar
Named after the famed National Park, Kahuzi–Biega Bar is Goma’s premier spot for cocktails, light bites and sundowners. Unwind on one of the city’s best outdoor terraces with global wines, fine whiskies, and live music that brings the DR Congo’s vibrant rhythm to life.
Bambara Lounge
Exclusively for in-house guests, Bambara Lounge offers a quiet retreat with dedicated café service throughout the day. Located on the ground floor, this private lounge provides a relaxed space to enjoy light refreshments, read the paper, or simply unwind in comfort.
Nyiragongo Night-club
Discover Goma’s vibrant nightlife at Nyiragongo Nightclub, where DR Congo’s rich musical heritage comes alive. Enjoy an energetic mix of Lingala, African, and contemporary beats curated by our resident DJ in an elegant, high-energy setting.
Business Meetings
& Conferences
Conferences and Events in Goma
Set against Lake Kivu’s serene backdrop, we offer a refined destination for meetings, conferences and private events. Located just 10 minutes from the airport, the hotel combines convenience, security, and five-star service in a lush, lakeside environment.
Our 536 square metres of event space includes a state-of-the-art ballroom, boardroom, two meeting rooms and tranquil garden areas for outdoor functions. With tailored catering menus, secure on-site parking and dedicated planning support, every event is handled with precision, from start to finish.
Meetings at a Glance
- Built-in PA system with cordless and lapel microphones
- LCD projector, video/DVD player, and screen
- Complimentary high-speed Wi-Fi
- Video conferencing services
- Podium, pin boards, whiteboards/flip charts and markers
- Delegate pads, pens, and bottled mineral water
- Modern, modular event furniture
- Full-day and half-day meeting packages
- Dedicated conference planning support
- Secretarial services: photocopying, printing, binding
- Meet-and-greet services for delegates
- 24-hour generator back-up for uninterrupted events
- Extensive secure on-site parking
Goma Capacity Chart
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Name of Room
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Banquet
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Cabaret
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Reception
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Theatre
|
Classroom
|
Boardroom
|
U-Shape
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Hollow Square
|
|---|---|---|---|---|---|---|---|---|
| Bukima Meeting Room | ||||||||
| Rumangabo Boardroom | ||||||||
| Mont Goma Ballroom |
Your Stay Enriched
What to do when you visit Goma
- Maisha Spa
- Detox & Aromatherapy Treatments*
- Maisha Health Club - Gym
*Chargeable experiences
Treat yourself to a deeply relaxing massage tailored to soothe tired muscles and relieve stress. Our skilled therapists offer a variety of massage options, designed to leave you refreshed and rebalanced.
Available by appointment. Charges apply.
Rejuvenate your senses with detoxifying and aromatherapy sessions designed to restore balance and promote inner calm. These treatments blend natural oils and therapeutic techniques to enhance both physical and emotional wellbeing.
Advance booking required. Additional charges apply.
Stay on top of your wellness routine at the Maisha Health Club & Spa. This serene space offers a fully equipped gym, an aerobics studio for guided workouts, and relaxing wellness zones including a sauna and steam room. After your session, unwind at the juice bar for a refreshing health boost.
Experiences
Things to do - Goma Travel Guide
- Goma City Tours*
- Boat Rides at Lake Kivu*
*Chargeable experiences
From our prime downtown location, Goma Serena Hotel is the ideal starting point to explore the city. Discover historic landmarks, stroll through vibrant markets, and uncover artisan crafts and cultural treasures along the way.
Lake Kivu offers thrilling opportunities for water enthusiasts, from stand-up paddling and water-skiing to scenic motorboat rides and more. Perfect for both adventure and leisure, the lake invites you to make the most of every moment on the water
Welcome to Maisha Spa & Health Club
Step into Maisha Spa & Health Club, a tranquil, Arabic-inspired retreat on the Goma waterfront designed to revitalize the body. Let our experienced therapists guide you through a selection of massages, facials, and holistic treatments tailored to your needs. Each therapy uses natural botanicals and premium Elemis products to leave you feeling relaxed, refreshed, and renewed.
After your treatment, unwind in the sauna or steam room, then enjoy a detox juice at the lounge. With dedicated facilities for men and women, Maisha spa and Health Club offers a holistic wellness experience.
A Romantic Wedding in Goma
Celebrate your love at Goma Serena Hotel, where Congolese heritage, stunning lake views and 5-star service create a magical setting for your special day. Whether you're planning a wedding, honeymoon, anniversary, birthday, or graduation, we offer tailored experiences in elegant indoor spaces or our lush poolside gardens overlooking Lake Kivu.
Our expert team will handle every detail with care, from personalised menus and floral décor to live entertainment and professional photography. Receptions can accommodate up to 300 guests, with flexible setups to match your style and scale.
After the celebration, retreat to a tranquil honeymoon suite or indulge in a romantic anniversary escape. At Goma Serena Hotel, every special occasion becomes an unforgettable love story.
Gallery
Images of Goma Serena Hotel
Responsible Business
Our responsible business practices are integrated in its daily interactions, operations and business processes. Responsible business and the broad spectrum of its eco-practices exists in its activities along the value chain so as to create shared value between its business and the communities/eco-system in which it operates. These help to stimulate local economic activity, development and growth around the area of its existence.
Goma Serena Hotel
Perfectly Positioned in the Heart of Goma
Set against the tranquil shores of Lake Kivu, Goma Serena is the city’s only five-star hotel, blending Congolese hospitality with contemporary comfort.