Welcome to
Kampala Serena Hotel
A Tranquil 5-Star Oasis in The Heart of The City
Set amidst 17 acres of lush, landscaped gardens and water features, Kampala Serena Hotel offers a peaceful haven in Uganda’s bustling capital. Ideally located near the Central Business District and key diplomatic offices, the hotel provides a secure and elegant setting for both business and leisure travellers.
With 186 beautifully appointed rooms and suites, the hotel blends contemporary comfort with cultural charm. Guests can enjoy fine dining at the Pearl of Africa restaurant, unwind in the Champagne Bar, or relax by the tropically inspired swimming pool. Maisha Spa & Health Club, a Moroccan-inspired wellness sanctuary, offers a holistic rejuvenation experience.
The hotel is also home to the renowned Serena Conference Centre, making it the preferred venue for high-level meetings, state functions, and global events. Whether visiting for work or leisure, Kampala Serena Hotel promises warm hospitality, refined service, and a memorable stay at one of East Africa’s leading 5-star destinations.
Accommodation
Stylish Accommodation in Kampala
The 186 rooms and suites at Kampala Serena Hotel blend refined African design with contemporary comfort, creating a welcoming environment for both business and leisure travellers. From hand-carved furnishings to locally inspired artwork, every room reflects Serena’s hallmark of elegance and cultural authenticity. All accommodation is non-smoking, ensuring a luxurious stay defined by style, comfort and exceptional attention to detail.
Family Accommodation
Interconnecting rooms available for families
Extra beds and baby cots provided upon request
Babysitting services available with advance notice
Designed for comfort, flexibility, and peace of mind for travelling families
Hotel Services
Concierge & porter
24-hour front desk support
Airport shuttle and limousine services (available on request)
Deluxe Room
Elegant and spacious, our Deluxe Rooms feature a king bed, generous work desk, and a lounge area with sofa and coffee table. Step onto your private balcony to enjoy serene views of the gardens.
Deluxe Twin Room
Tastefully designed with twin beds, each room features a private balcony and a functional work space making it ideal for both relaxation and productivity. The elegant bathroom is finished in cream marble with double vanity, a walk in shower and a separate bathtub. Amenities include smart IPTV, minibar, tea/coffee making facilities, private safe, wireless internet, hairdryer, direct dial telephone and air-conditioning.
Deluxe Garden View Room
Overlooking our lush gardens, the Deluxe Garden View Rooms are tastefully designed with a king-size bed. Each room features a private balcony and a functional work space making it ideal for both relaxation and productivity. The elegant bathroom is finished in cream marble with double vanity, a walk in shower and a separate bathtub. Amenities include smart IPTV, minibar, tea/coffee making facilities, private safe, wireless internet, hairdryer, direct dial telephone and air-conditioning.
Deluxe Twin Garden View Room
Overlooking our lush gardens, the Deluxe Twin Garden Rooms are tastefully designed with twin beds. Each room features a private balcony and a functional work space making it ideal for both relaxation and productivity. The elegant bathroom is finished in cream marble with double vanity, a walk in shower and a separate bathtub. Amenities include smart IPTV, minibar, tea/coffee making facilities, private safe, wireless internet, hairdryer, direct dial telephone and air-conditioning.
Superior Deluxe Room
Our spacious Superior Deluxe Rooms offer a king size bed, a private balcony, and a well-appointed work and relaxation area with a desk, couch and coffee table. The bathroom features a double sink marble vanity, a walk-in shower and a separate bathtub. The Superior Deluxe rooms come with in-room smart IPTV, minibar, tea/coffee making facilities, private safe, wireless internet connectivity, hairdryer, private safe, direct dial telephone and air-conditioning.
Superior Deluxe Garden View Room
Our spacious Superior Deluxe Garden View Rooms offer a king size bed, a private balcony, and a well-appointed work and relaxation area with a desk, couch and coffee table. The bathroom features a double sink marble vanity, a walk-in shower and a separate bathtub. The Superior Deluxe rooms come with in-room smart IPTV, minibar, tea/coffee making facilities, private safe, wireless internet connectivity, hairdryer, private safe, direct dial telephone and air-conditioning.
Club Premier Room
Positioned at club wing with extra space, our Club Premier rooms offer a king size bed, private balcony with stunning views, a dedicated workspace and cozy lounge area with a couch and coffee table. The spacious bathroom includes a double sink marble vanity, walk-in shower and a separate bathtub. Room features include smart IPTV, minibar, tea/coffee making facilities, private safe, wireless internet connectivity, hairdryer, private safe, direct dial telephone and air-conditioning.
Junior Suite
These elegant open-plan Junior Suites feature a large king size bed, private balcony and an expansive living area with comfortable sofas, a round coffee table and a dedicated workspace. The bathroom is generously sized with double sink marble vanity, a walk in shower, separate bathtub. Additional features include a minibar, tea/coffee making facilities, private safe, wireless internet connectivity, hairdryer, private safe, direct dial telephone and air-conditioning.
Executive Suite
Spacious and sophisticated, the hotel’s six Executive Suites overlook the tranquil gardens and offer an open-plan layout that blends comfort with classic elegance. Each suite features a king-size bed, a cosy living area with sofas and a coffee table, and two flat-screen TVs for added convenience. A dedicated workspace complements the suite’s functionality, while the expansive bathroom includes a double vanity, walk-in shower and separate bathtub.
Executive Club Suite
Positioned within the club wing, offering a separate living room and bedroom, accessible through both a main entrance and a sliding internal door. Featuring a king sized bed, private balcony, spacious living room with plush seating and a fully equipped business desk. It is the perfect choice for guests that intend to have private meetings from the room.
Royal Suite
A statement of grandeur, the Royal Suite is tailored for guests desiring an elevated residential experience. The master bedroom features a plush king-size bed, a spacious walk-in closet, and a private balcony overlooking the gardens. A separate lounge connects the bedroom and living area, offering a serene space for quiet reflection or intimate meetings.
The suite’s expansive layout also includes a dedicated work desk, a guest bathroom, a dining area for four, and a convenient kitchenette. The en-suite bathroom is beautifully appointed with a walk-in rain shower, bidet, and separate WC ,merging thoughtful design with understated elegance.
Presidential Suite
Refined and expansive, the Presidential Suite offers an exceptional retreat of comfort and discretion. The master bedroom features a king-size bed, a spacious walk-in closet, and access to a private balcony with serene garden views. A beautifully appointed lounge separates the bedroom from the living and dining areas, allowing for both relaxation and private hosting.
The suite includes a large sitting room, formal dining space, visitor’s bathroom, and a convenient kitchenette. The en-suite bathroom is generously designed with a walk-in shower and a deep bathtub, blending style and functionality for a truly indulgent experience.
Dining
Global Dining Experiences in Kampala
Taste a world of flavour at Kampala Serena Hotel, where each restaurant offers a distinctive culinary journey. From refined international cuisine to authentic Ugandan specialities, our dining venues combine gourmet excellence with 5-star service and ambience.
Each restaurant tells its own story through thoughtfully curated menus, artful presentation, and signature cocktails.All designed to create a memorable experience for every guest.
We proudly accommodate diverse dietary needs, including vegetarian, Jain, Indian, and halal meals, and are happy to tailor dishes to individual preferences.
Child-Friendly Dining
- Generous buffet-style meals at The Lakes Restaurant
- Child-friendly à la carte options available
- High chairs and baby-friendly meals upon request
- Early meal times to suit children’s routines:
- From 12:00 p.m. (lunch) From 6:30 p.m. (dinner) .
The Lakes Restaurant
The heart of dining at Kampala Serena Hotel, The Lakes blends international flavours with refined African hospitality. Set amidst towering mosaic pillars and lush water gardens, The Lakes offers both a sophisticated indoor space and an open-air terrace.
Start your day with a delicious breakfast buffet. Enjoy business-friendly lunches in a relaxed yet elegant setting, and savour themed dinner experiences or dishes from the à la carte menu. On Sundays, indulge in the popular brunch buffet, a vibrant gathering spot for families and city dwellers alike.
Daily Hours: 6:00 a.m. – 11:00 p.m.
The Ssese Patisserie
Let the aroma of fresh Ugandan coffee and baked delights lead you to The Ssese Patisserie. This cosy café specialises in locally sourced brews, herbal teas, and an irresistible selection of handcrafted pastries, tarts, and colourful macaroons. From indulgent sweet treats to custom-made cakes, it’s the perfect spot for a quiet escape or an afternoon pick-me-up.
Hours: 7:00 a.m. – 10:30 p.m.
Explorer Italian Bistro
Celebrate the flavours of Italy at Explorer, our signature Italian bistro. From handmade pastas and wood-fired pizzas to rich risottos and indulgent desserts, every dish is crafted with authenticity and flair. Set against the backdrop of lush water gardens, the bistro offers a relaxed yet refined atmosphere with both indoor and al fresco dining.
The décor features warm wood accents, vintage explorer artefacts, and soft lighting, creating the perfect ambience for casual lunches or intimate evening meals.
Hours: 12:00 p.m. – 11:00 p.m.
The Pearl Restaurant & Champagne Bar
An elevated fine-dining experience, the restaurant blends with cosmopolitan sophistication with Ugandan flair. Inside, the mood is intimate and elegant, featuring private dining nooks and a raised piano stage with live evening music.
Step onto the outdoor terrace for relaxed alfresco dining beside trickling fountains, or reserve the exclusive 12-seat private dining room for special occasions. The Champagne Bar completes the experience with classic cocktails, curated bubbles, and premium spirits.
Hours: 6:00 p.m. - 10:00 p.m.
The Executive Lounge
Reserved exclusively for in-house guests staying at the Executive Rooms & Suites, The Executive Lounge offers a quiet, stylish escape from the hustle and bustle of the city. Elegant décor and comfortable seating create a welcoming space to unwind. Step out onto the Bedouin-style tented terrace to enjoy café service in a serene setting.
Hours: 8:00 a.m. – 10:00 p.m.
The Mist Bar
Kampala’s go-to social hub, The Mist Bar draws inspiration from Uganda’s misty mountain landscapes and the iconic film Gorillas in the Mist. Designed as a tribute to the region’s endangered mountain gorillas, this stylish, atmospheric bar offers a curated selection of fine wines, chic cocktails, aged whiskies, and premium spirits. Signature drinks are infused with local botanicals, while the menu also includes light bites perfect for pairing.
The Pool Bar
Relax in the tranquil setting of The Pool Bar, where casual al fresco dining meets scenic elegance. Overlooking waterfalls, rock gardens, and a tropically styled pool, this terrace serves light meals, fresh juices, and cocktails throughout the day. Perfect for lunch, sundowners, or cocktail parties, the terrace’s ambient lighting and elegant bandstand create one of Kampala Serena Hotel’s most distinctive outdoor venues.
Room Service
Dine in the comfort of your room or suite with a diverse menu offering everything from classic club sandwiches to delicately spiced curries. Whether it is a quiet breakfast, a private lunch or dinner, or evening cocktails and canapés on your balcony.Our in-room dining service brings the experience of Kampala Serena Hotel to you at any time, day or night.
Business Meetings
& Conferences
Tailored Events in Inspiring Surroundings
Kampala Serena Hotel offers a distinctive setting for meetings, conferences, and corporate events. Ideally located in the city centre with excellent security, the hotel is a preferred choice for business gatherings in Uganda.
At the heart of our offering is the Kampala Serena International Conference Centre an iconic, two-storey venue with a unique hexagonal design, seating up to 1,500 guests. From small executive sessions to large conferences, our team will tailor every detail to bring your event to life.
Meetings at a Glance
- Complimentary high-speed Wi-Fi in all meeting spaces
- Video conferencing capabilities and hybrid meeting support
- Multimedia displays, TV monitors, DVD players, and LCD projectors
- PA system with table and cordless microphones
- Podiums, pin boards, whiteboards, flip charts, and markers
- Modern, modular conference furniture tailored to your layout
- Delegate kits: branded pads, pens, and bottled mineral water
- Full-day and half-day meeting packages available
- Customisable menus for breakfast, lunch, cocktail receptions, or dinner
- Continuous tea and coffee breaks
- Dedicated conference coordination team and concierge support
- On-site Business Centre with secretarial, printing, and photocopying services
- 24-hour generator backup and seamless meet-and-greet service at Entebbe Airport
- Ample secure parking and limousine or taxi arrangements
- CEO suites and VIP holding rooms
- Tailored team-building and entertainment packages for guests’ partners
- Floral styling and welcome gift arrangements
Kampala Capacity Chart
|
Name of Room
|
Banquet
|
Cabaret
|
Reception
|
Theatre
|
Classroom
|
Boardroom
|
U-Shape
|
Hollow Square
|
|---|---|---|---|---|---|---|---|---|
| The Victoria Gallery | ||||||||
| The Garden Auditorium | ||||||||
| The Victoria Auditorium | ||||||||
| The Crane Room/Turaco Room | ||||||||
| The Achwa Room | ||||||||
| The Katonga Room | ||||||||
| The Press Centre |
Your Enriched Stay
at Kampala Serena Hotel
- Sauna and Steam Room
- Health & Beauty Services*
- Outdoor Swimming Pool
- Maisha Health Club - Gym
- Family Activities during your Stay*
*Chargeable
Revitalise your senses in our sauna and steam room, where warmth and relaxation combine to soothe muscles and clear the mind—a perfect wellness ritual before or after your workout. Accessible to all in-house guests
Pamper yourself with our selection of beauty and grooming services. From revitalising facials to expert nail care, our team is on hand to help you look and feel your best during your stay.
*Charges Apply
Enjoy a relaxing swim in our main pool, overseen by a certified lifeguard for your safety. Younger guests can splash and play in the dedicated children’s paddling pool, perfect for family-friendly fun.
Step into our Maisha Health Club and Spa,a sanctuary of wellness featuring a state-of-the-art gym, personal training options, massage therapies, and signature spa treatments. Restore balance through expertly delivered therapies tailored for both relaxation and renewal.
Whether exploring the wild or discovering local culture, Kampala Serena Hotel offers memorable activities for families:
- Golf lessons at Lake Victoria Serena Golf Resort & Spa
- Board games and wildlife-themed books available on request
- White-water rafting or bungee jumping in Jinja (for older kids and teens)
- Guided Kampala City Tour, including the African Craft Village and Uganda Museum
- Visits to Ngamba Island Chimpanzee Sanctuary
- Excursions to Entebbe Botanical Gardens for flora, monkeys, and birdwatching
- Wildlife encounters at the Uganda Wildlife Centre, home to buffalo, chimpanzees, lions, and more
Experiences
Kampala Travel Guide
- Lake Victoria Serena Golf Resort & Spa*
- Parliament of Uganda
- Golf Course*
- Kasubi Tombs*
- Namugongo Martyrs’ Shrine*
- Nightlife & Clubs
- Ssezibwa Falls
- Ugandan National Theatre
- St. Balikuddembe Market
- Nakasero Market
- Makerere University
- East African Development Bank
*Chargeable
Just 20 minutes from Kampala, Lake Victoria Serena Golf Resort & Spa is a Mediterranean-inspired retreat set on the shores of Africa’s second-largest lake. Blending elegant architecture with breathtaking views, the resort offers a serene escape with seamless access to both business and leisure.
Guests can tee off on Uganda’s premier championship golf course, unwind at the award-winning spa, or explore the lake with fishing excursions, sunset cocktail cruises, and private island visits via our world-class marina.
Located just 500 metres from Kampala Serena Hotel, the Parliament of Uganda and key government offices are easily accessible, making our hotel ideal for official visits and business travellers.
Just 1.5 kilometres from Kampala Serena Hotel lies an exceptional 18-hole golf course. Guests can also enjoy the convenience of on-site golf club rentals.
Just 8 kilometres from the hotel, the Kasubi Tombs—final resting place of Uganda’s Kabakas (kings)—offer a powerful glimpse into the heritage of the Buganda Kingdom.
Located just outside Kampala, this sacred site honours the 22 Uganda Martyrs who were executed in 1886 for their Christian faith. A place of pilgrimage and reflection, the Namugongo Martyrs’ Shrine stands as a powerful symbol of faith, courage, and Uganda’s religious heritage.This UNESCO World Heritage Site is a must-visit for cultural explorers.
Kampala’s vibrant nightlife scene is just minutes away. Within five kilometres of the hotel, discover a variety of popular nightclubs and lounges open year-round—perfect for dancing, live music, and late-night entertainment.
Located just 45 minutes from Kampala, Ssezibwa Falls is a Buganda cultural heritage site known for its stunning natural beauty and spiritual significance. It offers a peaceful escape with scenic views, lush surroundings, and a glimpse into local traditions.
A vibrant hub of culture and performance, the Ugandan National Theatre showcases music, dance, drama, and film. The real draw lies in its free nightly outdoor events—featuring open-mic jams, African drumming, and comedy nights that bring the local arts scene to life.
Uganda’s largest market, home to over 10,000 vendors, offers everything from affordable clothing to local crafts and souvenirs. Prices are negotiable, making it a vibrant and authentic shopping experience.
Nestled at the foot of Nakasero Hill, this bustling market features both indoor and outdoor sections with fresh produce, textiles, souvenirs, shoes, and electronics ,a true slice of local life in Kampala.
Established in 1922, Makerere University is Uganda’s largest and third-oldest institution of higher learning. Originally a technical school, it has grown into a prestigious university comprising 10 colleges and playing a key role in shaping East Africa’s academic landscape.
Located near the hotel, the East African Development Bank supports regional growth by providing financial assistance for development projects across Uganda, Kenya, and Tanzania.
Welcome to Maisha Spa & Health Club
Tucked within serene water gardens, Maisha Spa and Health Club offers a tranquil escape in the heart of Kampala. Built in the style of a Moroccan palace, this luxurious wellness retreat blends African charm with world-class treatments designed to relax, recharge, and restore.
Unwind with Swedish, hot stone, and aromatherapy massages, Maisha Spa also features reflexology, G5 slimming, waxing, and deluxe manicures and pedicures each curated to leave you feeling balanced and pampered.
Weddings & Honeymoon in Kampala
Kampala Serena Hotel offers a one-of-a-kind backdrop for weddings, honeymoons, anniversaries, birthdays and all special occasion. With elegant architecture, tranquil surroundings, and personalised service, your special day becomes truly unforgettable.
Whether you are planning an intimate garden ceremony, a glamorous ballroom reception, or a stylish poolside gathering, our versatile venues host up to 1,500 guests. From the private garden arena to the dedicated social events centre, each space is designed to reflect your unique vision.
Wedding Services:
- Personalised wedding planning and coordination
- Stunning bridal bouquet arrangements
- Onsite hair and beauty salon for pre-wedding preparations
- Exclusive access to the gardens for wedding photography
- VIP entrance, helipad access, dedicated parking and full security for guests
- Renowned banqueting and catering services with customisable menus
- Curated entertainment options to suit every style
- One-night accommodation for the couple with private dining and breakfast in bed
- Special accommodation packages for family and friends
- Travel desk support, including taxi and limousine service
Gallery
Images of Kampala Serena Hotel
Renewable Energy
As part of its steadfast commitment to sustainability, Serena Hotels has emerged as a leader in renewable energy adoption, particularly in the hospitality sector across Africa and Pakistan. Since 2017, Serena has been actively converting its properties to solar power and thermal solar installations.
In Kampala, a thermal solar installation has since been installed at Kampala Serena Hotel.
Kampala Serena Hotel
Holidays in Uganda
Set within 17 acres of water gardens in Uganda’s capital, Kampala Serena is a serene retreat at the crossroads of the city’s political, business, and social hubs.