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PERFECT GETAWAY TO CREATE MEMORIES

Plan a perfect getaway and create memories with Miles&Smiles at Serena Hotels

Embark on an unforgettable stay at any Serena Hotel and earn Miles on every aspect of your experience

Enjoy a delightful stay at any Serena Hotel and earn Double Miles on rooms, laundry, Maisha spa & Health club, and delectable food & beverages

Terms & Conditions:

  • Offer valid at all Serena Hotels across Asia and Africa.
  • Miles & Smiles members: Request Miles, present your membership card at check-in, and pay an eligible rate for your stay.
  • Eligible hotel services: Restaurants, spa, laundry, and rooms.
  • Double Miles offer valid for stays with Serena Hotels till 30 September 2024.
  • Not valid in conjunction with any other program or offer.

 

 

Exception Hotel and location

This place is magnificent. It is beautiful a short walk from the very safe city center of Kigali. We walked down there to get an idea of the city and were amazed how friendly the locals were ,how safe and clean the city is - a real gem. The hotel buffet breakfast and at night was delicious with incredible variety , the rooms spacious and very comfortable . The staff were all excellent . A 5 star feel to this hotel and its beautiful grounds .

Sprfldeater, Springfield, United States Sprfldeater Springfield, United States 09 Jul, 2024

Nice Stay in Kigali

The hotel is in a good location for business in Kigali. The restaurants were good; the breakfast buffet was large with plenty of great choices.
We had dinner by the pool and the service from our server Enock was attentive and professional. The fish was fresh and well prepared.

EMitchell52, EMitchell52 09 Jul, 2024

Very recommended

Wonderful stay. The rooms were very beautiful and spacious. The bathroom has very good amenities and the hotel pays attention to the environment. The bed was so comfortable and many services are available such as room service, etc. Wifi is perfect, no issues. The hotel has a very nice swimming, pool, spa, Gym, etc. The breakfast was exceptional, with wonderful, good, fresh fruit, and everything you wanted. I also booked a massage at the spa, which was perfect. The prices are also good. The spa reservation was punctual and very good and relaxing. The amenities were well maintained.

Ilovetotravel155, Geneva, Switzerland Ilovetotravel155 Geneva, Switzerland 27 Mar, 2024

Stylish and affordable

Elegant, new, comfortable, very clean, well managed. Breakfast was very, very good.
Quiet and accommodating staff. Room service, perfect. Downtown location, beautiful swimming pool. Modern, sleek and secure. The staff was the best. You cant wrong for this one.

Bills806, San Francisco, Carlifornia, United States of America Bills806 San Francisco, Carlifornia, United States of America 03 Dec, 2023

Comfortable stay at well-run hotel

We attended a meeting at the hotel and stayed for a week. We had a very positive experience. The rooms were comfortable and well stocked. The staff were all helpful and courteous. There are a number of food options in the hotel and there are good restaurants within a safe 15 minute walk

Runner2004, Runner2004 15 May, 2023

delicious food

very good hotels with delicious food to dine in and very nice swimming pool.,
I got a good Experience in Serena Kigali staff are very professional on five stars standards like mbabazi Jane from kitchen explained more about the hotel facilities and good Restaurant.
Thank you so much.

983gates, 983gates 19 Oct, 2023