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Plan a perfect getaway and create memories with Miles&Smiles at Serena Hotels

Embark on an unforgettable stay at any Serena Hotel and earn Miles on every aspect of your experience

Enjoy a delightful stay at any Serena Hotel and earn Double Miles on rooms, laundry, Maisha spa & Health club, and delectable food & beverages

Terms & Conditions:

  • Offer valid at all Serena Hotels across Asia and Africa.
  • Miles & Smiles members: Request Miles, present your membership card at check-in, and pay an eligible rate for your stay.
  • Eligible hotel services: Restaurants, spa, laundry, and rooms.
  • Double Miles offer valid for stays with Serena Hotels till 30 September 2024.
  • Not valid in conjunction with any other program or offer.



Wonderful relaxing spot

The Maisha Spa is a wonderful relaxing spot tucked in the corner of the Kigali Serena Hotel. It's very soothing to simply lie on the spa's private veranda overlooking the pool. The sound of the waterfall is super relaxing...
The steam and plunge pool are fabulous and - to top it all - I had the most incredible massage courtesy of Anna! It was without doubt the best massage I have ever had.
The Spa is open to hotel residents and the public. If you are a member of the hotel's gym, or you're a hotel guest, you automatically get discounts at Maisha.

Charlotte, Beauvoisin Diary of a Muzungu, Kampala, Uganda Charlotte Beauvoisin Diary of a Muzungu Kampala, Uganda 14 Dec, 2022

Fabulous Experience - Highly Recommend

What a beautiful hotel. The whole experience: the service, the rooms, the pool and spa, the breakfast buffet were all top notch. We’d like to especially thank deputy manager Duncan Lewa for making our stay extra special. Highly recommend.

tuliphillgang, tuliphillgang 17 Jan, 2023

Very nice hotel

The hotel staff were very accommodating and friendly…..the food was great. The pool area was beautiful and everything was clean and well groomed. We felt very taken care of…. Accommodations were clean

Debbi, C, Detroit, United States Of America Debbi C Detroit, United States Of America 17 Feb, 2023

Beautiful comfortable hotel in city center

Beautiful comfortable hotel in city center. We were on organized tour to the Gorilla trekking are and this was our arrival and e=departure hotel. Restaurant is buffet and wonderful. Staff is very friendly. Entrance secure with metal detector convenient drop off. Close to many places.

Mike , Jenny, Onalaska, Wisconsin, United States of America Mike Jenny Onalaska, Wisconsin, United States of America 22 Nov, 2022

Breakfast buffet to die for

This is hands down the best hotel in town. Their breakfast buffet is to die for and their tandoori style chicken is absolutely amazing. Don’t forget to try a tree tomato!

Hamza, Cherkaoui, Hamza Cherkaoui 15 May, 2023

Stayed longer than I had planned

The pool, gym,room and staff. I stayed a long time, much longer than planned, and the facilities and services were first class. WIFI superb.

Stephen, United Kingdom Stephen United Kingdom 19 May, 2023