Special hotel on Lake Kivu

The Serana Hotel on Lake Kivu was a nice surprise for use after two big days of driving from Nyungwe Forest, it was like an oasis of relaxation and sumptuous luxury. Like it may have been a 3 star hotel, but compared to our experience over the previous 2 days I rate it 5 stars, relative to what else…

Nice hotel with good service

We spent a night at this hotelon our weekend trip to Gisenyi Rwanda. Serena offered that restful and comfortable accommodation. Staff were very attentive and offered great service. Highly recommended.

The hotel is situated along Lake Kivu and close to the Rwanda Drc Congo border , 10 minutes' walk from the main road. It is quite near. I had access to the executive lounge for breakfast and afternoon snacks/drinks. All of these things were very nice and well worth.Make sure you request a lake view,…

Great spot

Right on the banks of Lake Kivu, Serena Hotel is one of the best in the area. As expected of Serena Hotels, the service is very nice, good rooms and nice food. Entertainment in the evening was very good, enjoyed the cultural dances.