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TRAVEL AGENTS

Partner with Serena

Serena Hotels values its business partners and travel agents across the world and it is for this very reason we have created a dedicated Serena web-page just for you.

This page will give you access to important information such as access to availability charts, fact sheets, hot news , featured blog of the month and so much more.  What’s more you can also engage us on our social media platforms.

We are committed to ensuring you remain pleased with our services and enjoy amazing and unforgettable  experiences with us.

We would love to hear from you and invite you to engage with us. Also should you wish to request for your contract rates or require any further information speak to us here.

Elephants

African elephants are the world’s largest land mammals and among one of the most intelligent creatures with complex consciousness, excellent memory, and emotions. These mammals roam freely in Africa’s savannahs and some of the most popular national parks and game reserves. In Africa, elephants share the same ecosystem with human beings and share quite a myriad of similarities with the homosapiens; this may be one of the reasons why elephants have a strong cultural significance with human beings. Despite their large size, elephants are known as ‘Gentle Giants’ and scientists refer to them as ‘keystone species as they play a significant role in maintaining the ecological balance of their habitat.

Conservation efforts to save and protect these majestic creatures have paid off in the last two decades, as the populations are now stable and growing. On 12th August every year, the world celebrates all efforts to protect and preserve the elephants.

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Sweetwaters Serena Camp

The Serena Hotels’ Camp portfolio in Kenya that includes, Sweetwaters Serena Camp and Lake Elmenteita Serena Camp have retained their Gold Eco-Rating Certification by the Eco-Tourism Society of Kenya since the year 2013 and 2015 respectively. The Certification program is recognized by the Global Sustainable Tourism Council since 2016 and is at the same level as other international standards across the globe.

 

Sweetwaters Serena Camp and Lake Elmenteita Serena Camp went through an in-depth biennial on-site audit that resulted in the Gold Eco-rating Certification. A ‘Gold Eco-rating’ is awarded to facilities that have shown innovation in responsible resource use, environmental conservation, community empowerment, cultural preservation and promotion, and holistic business practices.

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Serena Hotel

Nairobi, Kenya – May 31st, 2021 – Serena Hotels today announced it has been recognized as a Travelers’ Choice award-winner for Africa based on a full year of TripAdvisor reviews, over the last 12 months. Award winners are known for consistently receiving great travelers’/diners feedback, placing them in the top 10% of hospitality businesses around the globe.

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GLOBAL DISTRIBUTION SYSTEMS (GDS) CODES

UNIT
SABRE
AMADEUS
GALILEO
WORLDSPAN
Nairobi Serena Hotel
26098
NBO007
23914
6007
Serena Beach Hotel and Spa
102187
MBASER
92560
17000
Kigali Serena Hotel
WV101863
WVKGLSER
WV91662
WV17004
Lake Kivu Serena Hotel
WV 104004
WV GYI005
WV 99104
WV 17005
Kampala Serena Hotel
391484
EBB015
91591
6015
Dar-es-Salaam Serena Hotel
WV 059336
WV DARHHH
WV 83475
WV 22804
Zanzibar Serena Hotel
2354
ZNZZSI
88444
ZNZZS
Lake Victoria Serena
WV 105550
WV EBB368
WV 16377
WV 74368
Polana Serena Hotel
WV 054782
WV MPMPOL
WV 29727
WV 5126
Islamabad Serena Hotel
65087
ISB878
53157
1878
Dushanbe Serena Hotel
147752
DYU338
7543
76338

TOUR OPERATOR/TRAVEL AGENT QUERIES

ASIA

UAN: +92 51 111 133 133
F: +92 51 287 1091

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