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June 2025

Serena Beach Resort & Spa and Kilaguni Serena Safari Lodge Awarded Gold Accreditation by Tourism Regulatory Authority

Serena Beach Resort & Spa and Kilaguni Serena Safari Lodge have received Gold Accreditation from Kenya’s Tourism Regulatory Authority, highlighting their commitment to excellence in hospitality, service delivery, and sustainability.

Serena Hotels is proud to announce that two of its renowned Kenyan properties—Serena Beach Resort & Spa and Kilaguni Serena Safari Lodge—have been officially awarded Gold Accreditation by the Tourism Regulatory Authority (TRA), following a rigorous audit assessing service quality, sustainability, compliance, and guest experience standards.

The awards were presented during a national recognition ceremony held in Mombasa, officiated by Principal Secretary for Tourism, Mr. John Ololtua, and CEC Tourism Mombasa County, Mr. Mohamed Osman.

  • Serena Beach Resort & Spa: Award received by General Manager Mr. Alphaxad Chege
  • Kilaguni Serena Safari Lodge: Award received on behalf of the property by Ms. Anastasia Mulli

This national recognition underscores Serena Hotels’ continued leadership in the hospitality sector, delivering exceptional guest experiences rooted in cultural heritage, environmental responsibility, and warm East African service.

We extend our heartfelt congratulations to the dedicated teams at both properties for upholding the highest standards in hospitality and for this well-deserved honour.

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