Previous Next

Mastercard: Serena Experiences

MasterCard: Adventure Holidays with Serena Hotels

For every two nights booked and paid for with a Mastercard, cardholders unlock complimentary experiences that elevate their stay, all at no extra charge.


City Hotels Room Upgrade: 

Enjoy a complimentary room upgrade to the next room level.

(City Hotels - Nairobi Serena Hotel, Kampala Serena Hotel, Kigali Serena Hotel, Dar es Salaam Serena Hotel, Polana Serena Hotel & Goma Serena Hotel)


City Hotels & Resorts Maisha Spa Discount:

Get a 20% discount on Maisha Coffee Scrub, Maisha Foot Therapy, and Maisha Aromatherapy treatments.


Lake Side Breakfast at the Lake Elmenteita Serena Camp:
Start your day with an unforgettable morning by enjoying a picturesque breakfast by the lake’s shores. Upon arrival, you'll be greeted with a glass of bubbly, setting the tone for a delightful experience. Enjoy a hearty English breakfast with your choice of eggs or pancakes while taking in the serene beauty of the lake and its charming lesser flamingos. All these at no additional cost.


Night Game Drive at Sweetwaters Serena Camp:

Diverging from the typical game reserve experience, a visit to this camp will include a night game drive, unveiling a world shrouded in darkness. As lions and leopards come alive after sunset, the thrill of encountering these elusive predators intensifies, promising an unforgettable adventure filled with unique nocturnal wildlife sightings.


Lion Rock Breakfast at Kilaguni Serena Safari Lodge:

Begin your day with a captivating game drive to Lion Rock, a striking volcanic formation offering stunning wilderness views. At the summit, savor a delightful full English breakfast amidst the distinctive landscape of Tsavo West National Park. 


Hippo Pool Breakfast at Mara Serena Safari Lodge:

Embark on your day with a thrilling morning safari, then brace yourself for a charming surprise— You will be received with greetings from a Maasai Warrior who will serve you a glass of bubbly, followed by leisurely sipping on custom-brewed African coffee or tea. As you admire the herd of hippos, anticipate the preparation of your English Breakfast. 


Barbeque Bush Dinner - Amboseli Serena Safari Lodge:

Savour six courses of freshly prepared barbecue delights while surrounded by the wild beauty of the bush. Enjoy mesmerizing performances by Maasai dancers as you dine, blending culture, cuisine, and wildlife into a truly unforgettable adventure.


To become a Serena Prestige Club Member - CLICK HERE to enrol.


*The offer excludes transfers to and from the camps & lodges, park fees, and conservancy fees.

*Terms and conditions apply

Classic, Vintage...

Excellent. Hotel, very polite and courteous staff, excellent bar service, very good laundry service, very luxurious facilities, excellent taxi service, very varied and superior quality breakfast, very beautiful interiors, large bathrooms, very good air conditioning, many TV channels in the most spoken languages

José Luís C , Elvas, Portugal José Luís C Elvas, Portugal 10 Jan, 2023

Outstanding Property!

I only got to spend one night here, but completely enjoyed my short stay. The hotel is absolutely beautiful and so well manicured. The grounds and pool are well kept, and the room was very spacious with all amenities necessary for a great stay.

I enjoyed a nice dinner at their main restaurant, and even though the prawns were overcooked, service was excellent! My server Dalilo was super professional and extremely friendly. I then enjoyed a nice Gin and tonic at the bar, and my bartender Claudio was also very attentive and friendly.

This is definitely one of the best hotels I've stayed at in the Southern Africa region. The room was great, and the resort just gorgeous at every turn. The colonial style definitely gives it all its beauty. But more importantly, the staff was outstanding! I'll definitely stay here again on a future trip to Maputo!

The World is My Oyster, Orlando, Florida, The World is My Oyster Orlando, Florida, 18 Jan, 2023


How can we thank Anderson Mburugu, the General Manager of the Serena Polana, and his staff enough?

We returned to the Polana hotel, Maputo after 29 years to celebrate my birthday and our engagement and the staff could not possibly have done any more for us.
From a private dinner next to the pool, ably waited on by Julius to Rui the singer, to the wonderful meal and birthday cake. These are what memories are made of.
All of the staff made us feel so special.

Thank you also to Higino Vesta, the Concierge, who was so helpful.

I highly recommend the Polana for a romantic getaway – be it an engagement, wedding or a wedding anniversary.

Obrigada a todos

AustralianHelen, Canberra, Australia AustralianHelen Canberra, Australia 14 Feb, 2023