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Prestige Cityscape

Discount Delights, Rewarding Returns!

Embark on a journey of unforgettable moments with our Prestige Loyalty Card, where each swipe opens the door to crafting cherished memories and extraordinary adventures.

Tiered Discounts:

Classic Membership: 10% off

Gold Membership: 12.5% off

Paltinum Membership: 15% off

In elevating your dining experience, every Gold and Platinum card holders can enjoy a 7.5% discount on all food and beverages.

Terms & Conditions:

1. Prestige Membership number to be provided during the booking process and upon check-in for verification. *If not a member, the applicable Best Available Rate for dates booked at the respective hotel, will apply.

2. Discounts applicable on every online accommodation booking done via the Serena website

3. Offer applicable for bookings done for our Serena Africa city hotels that include; Nairobi Serena Hotel, Kampala Serena Hotel, Kigali Serena Hotel, Dar es Salaam Serena Hotel & Goma Serena Hotel.

Earn, Redeem, Experience with Serena Prestige Club.


Classic, Vintage...

Excellent. Hotel, very polite and courteous staff, excellent bar service, very good laundry service, very luxurious facilities, excellent taxi service, very varied and superior quality breakfast, very beautiful interiors, large bathrooms, very good air conditioning, many TV channels in the most spoken languages

José Luís C , Elvas, Portugal José Luís C Elvas, Portugal 10 Jan, 2023

Outstanding Property!

I only got to spend one night here, but completely enjoyed my short stay. The hotel is absolutely beautiful and so well manicured. The grounds and pool are well kept, and the room was very spacious with all amenities necessary for a great stay.

I enjoyed a nice dinner at their main restaurant, and even though the prawns were overcooked, service was excellent! My server Dalilo was super professional and extremely friendly. I then enjoyed a nice Gin and tonic at the bar, and my bartender Claudio was also very attentive and friendly.

This is definitely one of the best hotels I've stayed at in the Southern Africa region. The room was great, and the resort just gorgeous at every turn. The colonial style definitely gives it all its beauty. But more importantly, the staff was outstanding! I'll definitely stay here again on a future trip to Maputo!

The World is My Oyster, Orlando, Florida, The World is My Oyster Orlando, Florida, 18 Jan, 2023


How can we thank Anderson Mburugu, the General Manager of the Serena Polana, and his staff enough?

We returned to the Polana hotel, Maputo after 29 years to celebrate my birthday and our engagement and the staff could not possibly have done any more for us.
From a private dinner next to the pool, ably waited on by Julius to Rui the singer, to the wonderful meal and birthday cake. These are what memories are made of.
All of the staff made us feel so special.

Thank you also to Higino Vesta, the Concierge, who was so helpful.

I highly recommend the Polana for a romantic getaway – be it an engagement, wedding or a wedding anniversary.

Obrigada a todos

AustralianHelen, Canberra, Australia AustralianHelen Canberra, Australia 14 Feb, 2023