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The Serena Press Page is designed to keep you up-to-date on the latest news and events at the hotel. For more information, a press kit or to schedule a media visit, please contact our Marketing & Communication Offices.

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Jan 2023

An Eco-Friendly Lodge

For those dedicated to the reduction of global warming and the preservation of our planet for generations to come, the Mara Serena Safari Lodge makes the ideal eco-accommodation.

For those dedicated to the reduction of global warming and the preservation of our planet for generations to come, the Mara Serena Safari Lodge makes the ideal eco-accommodation. The only lodge to be located within the world-famous Mara Triangle of the Masai Mara National Reserve, it enjoys prime position and stands centre-stage to the impressive theatre of the wild.  Built high on a hill, its rooms promise long views over the plains and easy access to the Mara River where the local hippos provide a backdrop to the ever-popular Hippo Breakfast.  In concept, the lodge has been styled to echo the distinctive building-style of the Maasai people while the interior décor draws heavily on traditional Maasai motifs and colours.

The lodge also promises an impressive eco-pedigree. In the first instance it is 100% solar-powered thanks to the installation of its own solar farm, secondly it uses water only from its own borehole. As one might expect, the lodge also adherers to a rigorous regime with regard to the minimal use of water, chemicals, lights, energy and plastic. Also, to the eco-compliant disposal of effluent and waste. Wherever possible, the lodge sources food from the local farms. It also works with local pig farmers in the disposal of non-consumed food.

Long committed to the greening of the Mara, the lodge promotes an impressive tree-planting programme. Tens of thousands of indigenous trees have been planted just outside the Mara Triangle and many more in the Isokon area. The lodge also works closely with local schools in the planting of indigenous trees. Latterly the lodge has also embarked on a fascinating programme devoted to the replanting of the endangered African cycad genus Encephalartos.

Dedicated towards maintaining the pristine character of the Reserve, the lodge cooperates twice-monthly with the local community to carry out a litter-collection drive. The staff also participate in a number of wildlife censuses in cooperation with the Kenya Wildlife Service and the Mara Conservancy. Recent census work has included that of the counting cheetah and rhino.

As part of its pan-ecological programme, the lodge is committed to a carefully calibrated policy of community development designed to promote the Maasai culture, integrate with the local community and provide health and educational services. 34% of the staff are drawn from the local area while the local Isokon Primary School enjoys significant support from the lodge. Examples of this support include the drilling of a well for the school, the provision of major water storage tanks, the setting up of a vegetable garden to provide fresh vegetables for the children’s lunch, and the general provision of beds, clothing, shoes and classrooms. In partnership with the Lions School organization and the Aga Khan Foundation, the lodge has also provided a library for the school which is stocked with over 100 story books in local languages. The library is allied to a more extensive programme dedicated towards promoting literacy and early childhood development.

Isokon Primary School is not the only educational facility to work with the lodge which also works to support the local Maasai Educational Centre. This facility provides training across a broad range of disciplines designed to provide viable futures for the local youth. The lodge enhances the educational reach of the Centre by offering internships to the students many of which lead to employment within the lodge itself.  The lodge also works to support the local Kini Children’s Home and Rescue Centre by providing food and equipment; also, by inviting the children to perform at their Christmas events – for which they are rewarded with monetary support for the Kini projects, as well as a Christmas dinner and Christmas presents.

With regard to the promotion of the Maasai Culture and the financial support of the Maasai Community, the lodge works closely with the local community by promoting guest-visits to the villages of Enkerreri, El Kinye, Hard Rock and Enkutoto. The proceeds of these visits go direct to the community and are used in such initiatives as the building of schools, the sinking of wells and the provision of health services. Similarly, the lodge employs a group of Maasai dancers who perform for events such as celebrations, conferences or weddings. The lodge also stages authentic Maasai weddings and provides a space for local women to stage a craft market by the lodge’s pool.  Finally, on Boxing Day annually, the lodge works with the community to stage a grand Maasai Festive Ceremony that showcases the Maasai culture in all its many facets.

 

By Jane Barsby

Dec 2022

Serena Beach Hotel & Spa recognized for 'BEST SERVICE IN TOURISM & HOSPITALITY 2022' at the Mombasa Business Awards

Mombasa Governor Abdulswamad Shariff Nassir hands over the ‘Best Service in Tourism & Hospitality Award’ to the Serena Beach Resort & Spa Team.

On 16th December 2022 during the Mombasa Business Awards Gala Dinner, Serena Beach Hotel & Spa was recognized for its outstanding Service for the fourth consecutive year and won the award for the ‘Best Service in Tourism and Hospitality’.
The Mombasa Business Awards held its 9th Annual Gala Dinner celebrating leaders who have demonstrated strategic direction for success and also recognized businesses that are making a difference in the business landscape of the county and the nation at large.
Serena Hotels is at the forefront of ensuring that local and international guests experience the best Kenyan hospitality in Mombasa and across the East African region.


About Tourism Promotion Services (TPS), Serena Hotels
Serena Hotels offers quality accommodation in a collection of 22 up-market hotels, safari lodges, camps, and resorts within 7 countries in the Eastern Africa region (Kenya, Tanzania, Zanzibar, Uganda, Rwanda, Mozambique, and DR Congo) and 11 properties in Asia (Afghanistan, Pakistan, and Tajikistan). These properties are strategically located to offer exciting circuits for guests in some of the most exquisite and prime locations in Eastern Africa and Asia. With a focus on product, service standards, and guest satisfaction, Serena Hotels continues in its quest to be the hotel of choice for the discerning traveler providing guests with quality accommodation, conference, and holiday solutions.
Serena takes pride in the level of personal care and warmth of welcome that it extends to its guests. Each Serena property is designed to complement its environment while nurturing the landscape, culture, and community that surrounds it. The Serena Group leads the industry in East African eco-awareness and eco-policy implementation.
About Mombasa Business Awards
The Kenya National Chamber of Commerce & Industry organizes an annual gala dinner in Mombasa County titled the Mombasa Business Awards. The objective of the Business Awards is to recognize the spirit of the people making a difference in the business landscape of our County and the Nation at large. Also, the award seeks to recognize leaders who clearly demonstrate strategic direction for success and the pursuit of a vision. The Business Awards are Mombasa County’s premier, cross-industry accolades for enterprise excellence. The Awards are an opportunity to celebrate businesses operating in Mombasa County, whether public, private, or sole proprietor regardless of size or industry.


Contact Information:
For more information, contact Serena Hotels at:
Tel: +254 (20) 284 2000, (020) 284 2244
Email: marketing.kenya@serenahotels.com | Website: www.serenahotels.com
Facebook: Serena Hotels | Twitter: @Serenahotels | Instagram: Serenahotels | Blog: www.theserenaexperience.com
For press inquiries contact:
James Manyeki - Marketing and Communications Manager
Telephone: 0734699277 - Email: James.manyeki@serenahotels.com

Oct 2022

SERENA HOTELS WINS GLOBAL BEST PRACTICES AWARD

Milan, Italy:

During the 4th edition of the Global Best Practices Awards 2022, Mara Serena Safari Lodge received the ‘Country Best Practices Award 2022 Kenya’. The independent
international jury recognized the Lodge for its outstanding approach to professional textile care through eco-friendly, sustainable and energy efficient laundry services.

Milan, Italy:

During the 4th edition of the Global Best Practices Awards 2022, Mara Serena Safari Lodge received the ‘Country Best Practices Award 2022 Kenya’. The independent
international jury recognized the Lodge for its outstanding approach to professional textile care through eco-friendly, sustainable and energy efficient laundry services.

The appointed jury awards points to the nominees under the criteria of quality; sustainability; business model and service concept; and innovation. Those with the highest points become the winners of the Country Best Practice Award.

Mara Serena Safari Lodge, built in the 1970s within the Masai Mara Game Reserve is not only a ‘one-ofa-kind getaway’, but a leading-edge example of how clean, renewable energy independence can be successfully achieved through the installation of off-grid Solar PV systems, to minimise negative impact in a fragile environment.

Oct 2022

SERENA HOTELS RANK THIRD AT THE 2022 SKAL INTERNATIONAL SUSTAINABLE TOURISM AWARDS IN CROATIA

On 14 October 2022, during the opening ceremony of the 81st Skål World Congress in Croatia, Serena Hotels was recognized for its participation in the 2022 Skål International Sustainable Tourism Awards. Under the ‘Marine and Coastal’ category, Serena Beach Resort and Spa presented its contribution towards the endangered sea turtle conservation program. The award criteria covered carbon offsetting and climate change mitigation.

On 14 October 2022, during the opening ceremony of the 81st Skål World Congress in Croatia, Serena Hotels was recognized for its participation in the 2022 Skål International Sustainable Tourism Awards. Under the ‘Marine and Coastal’ category, Serena Beach Resort and Spa presented its contribution towards the endangered sea turtle conservation program. The award criteria covered carbon offsetting and climate change mitigation.

The judges ranked Serena Beach Resort and Spa’s initiatives third out of ten international entries and commended The Serena Beach Resort and Spa for its support towards Sustainability, which is exemplary.

Serena Beach Resort & Spa’s Sea Turtle Conservation initiative has released over 62,868 turtle hatchlings into the ocean over the last 29 years. The Resort initiatives are used to promote the importance of environmental responsibility, marine conservation, and the impact of marine debris and plastic pollution. Serena Hotels Africa continues to innovatively engage in initiatives that promotes sustainable tourism through best practices on the social, environmental and economic development fronts.

Aug 2022

Discover Pakistan Vol III

No result!

PUBLIC RELATIONS CONTACT

Africa

MARKETING & COMMUNCIATIONS MANAGER

Serena Hotels
P.O. Box 48690 – 00100
Nairobi
Kenya

Tel: +254-20-2842000

Asia

MANAGER, MARKETING & COMMUNICATIONS

Tourism Promotion Services
Ramna 5, Khayaban-e-Suhrawardy
Islamabad
Pakistan

Tel: (051) 2874000 ext. 2013