Valentine's Month Maisha Spa Offers

Kampala Serena Hotel is one of the most elegant and well-organized hotels in Uganda. From the moment you enter, the atmosphere feels calm, secure, and luxurious. The architecture blends modern comfort with African cultural design, which makes the place unique and beautiful. The customer service is professional and respectful. Staff members are welcoming and ready to assist without delay. The rooms are clean, spacious, and well-maintained, offering both comfort and privacy. The gardens and swimming pool area create a peaceful environment, perfect for relaxation. The restaurants serve high-quality meals with a variety of local and international dishes. It’s also an excellent venue for conferences, meetings, and special events due to its well-equipped halls and organized management. Overall, Kampala Serena Hotel is ideal for business trips, family stays, or special occasions. It delivers quality, comfort, and professionalism at an international standard.

I'd like to appreciate this hotel in Uganda. To ENOCK especially thanks for helping me late night with a valentines day booking inquiry. I've collaborated with this hotel for over 18 years and they never dissapoint. Good job guys. Totally recomend them anytime any day.

Thank you for the excellent service to our esteemed clients. Kind regards, Natasha Epenu, Dana Investments Ltd. Excellent service, great ambience, accessibility and secure. Mr. Steven Assimwe from Sales & Marketing. He is very professional, great customer service skills and swift with communication and getting our clients booked on time.

The care was so wooow and I really liked it so much. It was a fun tym with family and friends

Very comfortable and inviting Staff are friendly and motivated, the grounds are lovely, the room spacious, food delicious. Will return on our next visit to Kampala. Thank you for the hospitality!

My wife and I had a wonderful time at the Lakes restaurant, thanks to the excellent service from Agaba. He was polite, friendly, and very attentive, always ensuring we were comfortable and satisfied. His positive attitude and professionalism truly stood out. He is a real asset to the hotel, and we sincerely appreciate his outstanding service. Let him to keep it up.

The Kampala Serena Hotel remains the undisputed heavyweight of Ugandan hospitality. It isn’t just a place to sleep; it’s the city’s most prestigious social and business hub. ​The Atmosphere ​The hotel is set on 17 acres of tropical gardens, effectively muting the noise and dust of central Kampala. The architecture focuses on stone, wood, and water, featuring a massive waterfall by the pool that makes the property feel like a high-end safari lodge dropped into the middle of the capital. ​The Rooms ​Style: "Old-world" luxury. Expect heavy mahogany furniture, cream marble, and authentic African art. ​Comfort: The beds are world-class with high-thread-count linens. ​The Reality: While impeccably maintained, the decor is traditional. If you prefer minimalist, high-tech "smart rooms," this may feel slightly dated. ​Dining & Socializing ​The Lakes: Hosts the best breakfast buffet in East Africa. The local fruit selection and Ugandan coffee are standouts. ​The Pearl: Fine dining at its peak in Uganda. It is formal, quiet, and expensive—ideal for business deals or special occasions. ​The Explorer: A relaxed, jungle-themed Italian bistro that serves excellent wood-fired pizza. ​The Mist Bar: The go-to spot for the city’s elite; it's moody, dark, and perfect for a nightcap. ​The Maisha Spa & Pool ​This is the hotel's strongest asset. The spa is Moroccan-themed with exceptional steam rooms and saunas. The pool isn't just for swimming laps; it’s a free-form oasis surrounded by palm trees and rock features. Even if you aren't staying here, the day pass is worth the cost. Summary: It is the "Old Reliable" of Ugandan luxury. It’s not the newest hotel in Kampala, but for service, safety, and sheer greenery, it remains the gold standard. #AndreNomad #visitUganda #MaishaSpa #PearlOfAfrica #KampalaSerena

The Serena is a wonderful hotel with great facilities and helpful, friendly staff. We enjoyed our breakfasts, and dinners in the Lakes restaurant.

A gem in A true five-star hotel, an old gem, close to the city, yet exclusive and surrounded by beautiful greenery. This experience is elevated by efficient, attentive service delivered with genuine warmth from all staff, from GM to housekeeping. Shout out to GM and his highly motivated and committed team

A true Oasis in the center of Kampala Wonderful hotel with nice rooms, very friendly staff and outstanding food options.