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Mastercard: Serena Experiences

MasterCard: Adventure Holidays with Serena Hotels

For every two nights booked and paid for with a Mastercard, cardholders unlock complimentary experiences that elevate their stay, all at no extra charge.

 

City Hotels Room Upgrade: 

Enjoy a complimentary room upgrade to the next room level.

(City Hotels - Nairobi Serena Hotel, Kampala Serena Hotel, Kigali Serena Hotel, Dar es Salaam Serena Hotel, Polana Serena Hotel & Goma Serena Hotel)

 

City Hotels & Resorts Maisha Spa Discount:

Get a 20% discount on Maisha Coffee Scrub, Maisha Foot Therapy, and Maisha Aromatherapy treatments.

 

Lake Side Breakfast at the Lake Elmenteita Serena Camp:
Start your day with an unforgettable morning by enjoying a picturesque breakfast by the lake’s shores. Upon arrival, you'll be greeted with a glass of bubbly, setting the tone for a delightful experience. Enjoy a hearty English breakfast with your choice of eggs or pancakes while taking in the serene beauty of the lake and its charming lesser flamingos. All these at no additional cost.

 

Night Game Drive at Sweetwaters Serena Camp:

Diverging from the typical game reserve experience, a visit to this camp will include a night game drive, unveiling a world shrouded in darkness. As lions and leopards come alive after sunset, the thrill of encountering these elusive predators intensifies, promising an unforgettable adventure filled with unique nocturnal wildlife sightings.

 

Lion Rock Breakfast at Kilaguni Serena Safari Lodge:

Begin your day with a captivating game drive to Lion Rock, a striking volcanic formation offering stunning wilderness views. At the summit, savor a delightful full English breakfast amidst the distinctive landscape of Tsavo West National Park. 

 

Hippo Pool Breakfast at Mara Serena Safari Lodge:

Embark on your day with a thrilling morning safari, then brace yourself for a charming surprise— You will be received with greetings from a Maasai Warrior who will serve you a glass of bubbly, followed by leisurely sipping on custom-brewed African coffee or tea. As you admire the herd of hippos, anticipate the preparation of your English Breakfast. 

 

Barbeque Bush Dinner - Amboseli Serena Safari Lodge:

Savour six courses of freshly prepared barbecue delights while surrounded by the wild beauty of the bush. Enjoy mesmerizing performances by Maasai dancers as you dine, blending culture, cuisine, and wildlife into a truly unforgettable adventure.

 

To become a Serena Prestige Club Member - CLICK HERE to enrol.

 

*The offer excludes transfers to and from the camps & lodges, park fees, and conservancy fees.

*Terms and conditions apply

Elegant, welcoming and romantic

The bedroom are so nice , staff are good and I would like to be in the place for long time since you have delicious meals,Good staff and best meeting rooms
The place one would like to spend most of the time
Staff are professionals, I salute you all for that.

Seventyeight , E, Nairobi, Kenya Seventyeight E Nairobi, Kenya 31 May, 2024

Another brilliant stay

Another fantastic stay at the Serena. It can’t be faulted….the staff are incredibly friendly and can’t do enough to help you. The place is clean and beds comfortable. The pool is hands down the best I’ve swam in; warm, clean and big. The food is delicious. It was one of our group member’s birthday whilst we were staying and they went above and beyond to support.

Travel, lng, Shropshire, United Kingdom Travel lng Shropshire, United Kingdom 13 Apr, 2024

Once Serena, always Serena

When I say standard of hospitality, care and luxury, I mean- Serena Hotel! After Kabul, Afghanistan in 2009, now Serena again! Simply the best! First impression, receptionist Erick, so kind and efficient! One word- antastic! Once Serena, always Serena!

Dreamer, 04, Dreamer 04 28 Mar, 2024

Excellent Service and Facility

The hotel is situated in the center of Nairobi, close to key government institutions and Kenyatta International Conference Center. With the new highway built, it is comfortable 30 minutes ride to and from the Jomo Kenyatta International Airport, as well as Wilson Airport for domestic flights. Rooms are comfortable and well appointed and service is very attentive and high standard. Restaurants and room service are good quality. Concierge is very helpful to attend to any needs, such as transport, sightseeing etc. Highly recommended for business and leisure.

Eagle, 32016, Newyork, United States Eagle 32016 Newyork, United States 01 Feb, 2020