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Mastercard: Serena Experiences

MasterCard: Adventure Holidays with Serena Hotels

For every two nights booked and paid for with a Mastercard, cardholders unlock complimentary experiences that elevate their stay, all at no extra charge.

 

City Hotels Room Upgrade: 

Enjoy a complimentary room upgrade to the next room level.

(City Hotels - Nairobi Serena Hotel, Kampala Serena Hotel, Kigali Serena Hotel, Dar es Salaam Serena Hotel, Polana Serena Hotel & Goma Serena Hotel)

 

City Hotels & Resorts Maisha Spa Discount:

Get a 20% discount on Maisha Coffee Scrub, Maisha Foot Therapy, and Maisha Aromatherapy treatments.

 

Lake Side Breakfast at the Lake Elmenteita Serena Camp:
Start your day with an unforgettable morning by enjoying a picturesque breakfast by the lake’s shores. Upon arrival, you'll be greeted with a glass of bubbly, setting the tone for a delightful experience. Enjoy a hearty English breakfast with your choice of eggs or pancakes while taking in the serene beauty of the lake and its charming lesser flamingos. All these at no additional cost.

 

Night Game Drive at Sweetwaters Serena Camp:

Diverging from the typical game reserve experience, a visit to this camp will include a night game drive, unveiling a world shrouded in darkness. As lions and leopards come alive after sunset, the thrill of encountering these elusive predators intensifies, promising an unforgettable adventure filled with unique nocturnal wildlife sightings.

 

Lion Rock Breakfast at Kilaguni Serena Safari Lodge:

Begin your day with a captivating game drive to Lion Rock, a striking volcanic formation offering stunning wilderness views. At the summit, savor a delightful full English breakfast amidst the distinctive landscape of Tsavo West National Park. 

 

Hippo Pool Breakfast at Mara Serena Safari Lodge:

Embark on your day with a thrilling morning safari, then brace yourself for a charming surprise— You will be received with greetings from a Maasai Warrior who will serve you a glass of bubbly, followed by leisurely sipping on custom-brewed African coffee or tea. As you admire the herd of hippos, anticipate the preparation of your English Breakfast. 

 

Barbeque Bush Dinner - Amboseli Serena Safari Lodge:

Savour six courses of freshly prepared barbecue delights while surrounded by the wild beauty of the bush. Enjoy mesmerizing performances by Maasai dancers as you dine, blending culture, cuisine, and wildlife into a truly unforgettable adventure.

 

To become a Serena Prestige Club Member - CLICK HERE to enrol.

 

*The offer excludes transfers to and from the camps & lodges, park fees, and conservancy fees.

*Terms and conditions apply

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Well maintained hotel

This was my second visit to Kampala Serena on my way to Queen Elizabeth Park and not much has changed. Friendly staff made it all, most of whom are known to me. Food was delicious and the grounds were well manicured.

It was only a night but I wouldn't hesitate to pass by the hotel again in my upcoming visit to Ssese Island.

Joe, Nairobi, Kenya Joe Nairobi, Kenya 04 Jul, 2024

Serena is a very welcoming place , it's security is good.Its profitable for everyone.

_Serena have a good customer care service
_Elegant rooms for rest
_Accommodation is designed to meet the needs of corporate and leisure travellers.
_Its swimming pool are durable, maintenance and have a smooth surface.
_The environment is very welcoming,tress that are for refreshment.

Sandra, K, Kampala, Uganda Sandra K Kampala, Uganda 05 Apr, 2024

The Serena never disappoints!

We introduced new couples to our favorite getaway spot this weekend, and they said - more than once - that we gave them a new favorite destination for time away from busy jobs and schedules. Best pool in Uganda and always clean; great food, outstanding service, wonderful rooms, perfect weekend!

Odyssey, 697306, Odyssey 697306 01 Apr, 2024

Nice African Style Hotel

I stayed here twice in March 2024 while travelling on business. Employees are very friendly. The rooms are traditional and quite old but have a nice African feel. The breakfast was great. Would definitely stay here again. Check-in and check-out was always smooth and easy. No complaints at all.

Vikki, A, Dubai, UAE Vikki A Dubai, UAE 28 Mar, 2024

Wonderful nature haven

The ambience in the breakfast area at the Serena is just amazing! The nature sounds from the water falls, the pond with water lily and croaking frogs, the tweeting little birds. And this is before you get to the bountiful spread. Yes the value for money for a drop in customer is an open question especially for a senior citizen with disciplined palate but then again perhaps that senior citizen will not quibble over a few thousand shillings.

Pee, UG, Kampala , Uganda Pee UG Kampala , Uganda 16 Mar, 2024