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Mastercard: Serena Experiences

MasterCard: Adventure Holidays with Serena Hotels

For every two nights booked and paid for with a Mastercard, cardholders unlock complimentary experiences that elevate their stay, all at no extra charge.


City Hotels Room Upgrade: 

Enjoy a complimentary room upgrade to the next room level.

(City Hotels - Nairobi Serena Hotel, Kampala Serena Hotel, Kigali Serena Hotel, Dar es Salaam Serena Hotel, Polana Serena Hotel & Goma Serena Hotel)


City Hotels & Resorts Maisha Spa Discount:

Get a 20% discount on Maisha Coffee Scrub, Maisha Foot Therapy, and Maisha Aromatherapy treatments.


Lake Side Breakfast at the Lake Elmenteita Serena Camp:
Start your day with an unforgettable morning by enjoying a picturesque breakfast by the lake’s shores. Upon arrival, you'll be greeted with a glass of bubbly, setting the tone for a delightful experience. Enjoy a hearty English breakfast with your choice of eggs or pancakes while taking in the serene beauty of the lake and its charming lesser flamingos. All these at no additional cost.


Night Game Drive at Sweetwaters Serena Camp:

Diverging from the typical game reserve experience, a visit to this camp will include a night game drive, unveiling a world shrouded in darkness. As lions and leopards come alive after sunset, the thrill of encountering these elusive predators intensifies, promising an unforgettable adventure filled with unique nocturnal wildlife sightings.


Lion Rock Breakfast at Kilaguni Serena Safari Lodge:

Begin your day with a captivating game drive to Lion Rock, a striking volcanic formation offering stunning wilderness views. At the summit, savor a delightful full English breakfast amidst the distinctive landscape of Tsavo West National Park. 


Hippo Pool Breakfast at Mara Serena Safari Lodge:

Embark on your day with a thrilling morning safari, then brace yourself for a charming surprise— You will be received with greetings from a Maasai Warrior who will serve you a glass of bubbly, followed by leisurely sipping on custom-brewed African coffee or tea. As you admire the herd of hippos, anticipate the preparation of your English Breakfast. 


Barbeque Bush Dinner - Amboseli Serena Safari Lodge:

Savour six courses of freshly prepared barbecue delights while surrounded by the wild beauty of the bush. Enjoy mesmerizing performances by Maasai dancers as you dine, blending culture, cuisine, and wildlife into a truly unforgettable adventure.


To become a Serena Prestige Club Member - CLICK HERE to enrol.


*The offer excludes transfers to and from the camps & lodges, park fees, and conservancy fees.

*Terms and conditions apply

Beauty and the Beast!

The Serena is definitely a very nice high-end hotel. The rooms were clean and spacious, and the staff is amazing! Prossie at the breakfast buffet was delightful and greeted us with a smile every morning. The grounds are beautifully kept, with fountains and waterfalls. Two reasons I didn't give it a five star:
1-The service is way too slow, room service was actually quicker than ordering at the table! your best option is the buffet all the time, which will cost you especially if you don't have a big appetite.
2-I experienced a weird kind of discrimination at the security gate that I can't quite put a name to-everytime there was a "muzungu" (White person) in the vehicle we were waved through with hearty smiles and words of welcome. When it was just me(I'm a black Ugandan) or another national, the car was stopped, every door opened, the car was searched, we had to get out, get sprayed down with disinfectant, and photos were taken with the little device-EVERY SINGLE TIME!! Please. treat ALL your guests with respect!!

Charlie B, Charlie B 20 Jul, 2022

Excellent Location and Service

We stayed here for a couple of days when we first arrived in Uganda. About 40 minutes from Entebbe airport. Beautifully decorated, elegant lobby and rooms. Great service, large comfortable rooms, and food was excellent in the various restaurants. The perfect place to begin our visit to Uganda.

AndyouandI, New York, AndyouandI New York, 23 Jul, 2022

Vibrant Africa tour with Sri Sri Ravi Shankar

Thank you Serena hotel , and Art of living Uganda for 10/10 hospitality and welcome and comfort. The staff were impeccably and efficient. We were well catered for as vegetarians. We had the most memorable time❤

Vijaylakshmi, Sewnarain, Vijaylakshmi Sewnarain 23 Aug, 2022